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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

March 27, 2022

Car shopping and buying is enjoyable with the great team. Michael Z is great. Brandon in service was great too. All staff are kind and efficient. More

by carrie8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Michael Z
Mar 28, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

March 23, 2022

After receiving a text for an appt. I didn’t make I waited 45 minutes to get on my way. The info. On record belonged to a different customer. I had my car serviced 2 months before it More

by gloriawalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Coats
Mar 28, 2022 -

Mercedes-Benz of El Dorado Hills responded

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March 22, 2022

Daniel was great, really appreciate everything he did for us!! Couldn’t be happier with the service he provided More

by hawkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Daniel with a 5 star review!

March 21, 2022

Always pleasant no matter which department I’m dealing with. The service department is especially nice. More

by bob@crusaderfence.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

March 20, 2022

Didn't change the batteries in my keys. ..this was an imposition for me to buy & get someone to replace them for me...Iam elderly!! This is the first time this has ever happened More

by JUDINORBY
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We appreciate your bringing this to our attention and we sincerely apologize for the inconvenience. We look forward to helping you again in the future and providing you with the first class service our customers expect and deserve.

March 18, 2022

I am so happy that you are my favorite places to take my car, you are kind and understanding of people's Situations and quick job, timely manner. More

by edra-edra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

March 18, 2022

We bought 2 cars here and it has been a pleasure both times. We recently had some Silajet work done and Matt does an outstanding job, service and communication wise. Thank you More

by CROGERS9803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Matt Coats
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize our team with a 5 star review!

March 16, 2022

Excellent service and work performed. My service advisor Matt was very communicative and informative. Highly recommend to friends and family. More

by WHITE_BOY4X4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review and the recommendation!

March 15, 2022

Always great customer service. One of the reasons I keep buying my cars from MB EDH. Thank you More

by mkahbody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!

March 14, 2022

David is amazing. He is always prompt on my request. I highly recommend his service in a hear beat. More

by Heather Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Mar 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team! Thank you for your business and thank you fore the 5 star review~

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