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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

April 17, 2022

They were quick to respond to my request for service and provided an Uber ride home and an Uber ride there the next day More

by ralph.paladino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 18, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know Gayton earned a 5 star review!

April 15, 2022

All staff are always accommodating, professional, and polite. Service has always been completed as promised. More

by MAFAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Apr 18, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team!

April 13, 2022

Great communication and updates on my vehicle, fast service and I also appreciate the loaner car. More

by briksulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Apr 15, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and we appreciate the great review!

April 07, 2022

These people are very courteous and capable. I had taken my car FOUR times to a local tire shop because my gauge was constantly lit up saying “check tire pressure”. The tire shop added air and c More

by DEBRA.LAVOI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 13, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thanks Debra! We appreciate your business and forward to assisting you again in the future~

April 04, 2022

Went last week to get my newly-purchased 2019 C 300 detailed, windows tinted, electronics registered and Cilajet coating applied. Great hob! Car's all clean and everything looks great. Brandon took goo More

by JRAYLEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review!

April 01, 2022

I love working with the service manager, Daniel Clark. He is very professional, courteous and efficient. More

by Lydespinosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 04, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

April 01, 2022

Very friendly and professional. Am enjoying the car. Feels very safe and of course it is gorgeous. Thanks to JT More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Gayton DeRosa, David Kaplan, Matt Coats, Rick Craine
Apr 04, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Enjoy your beautiful new vehicle~

March 28, 2022

The staff has been very helpful in resolving several warranty issues. They are on time and communicate well. More

by ozdogz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Mar 29, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review~

March 28, 2022

Great service and car run greats. Always helpful and quick turnaround. Appreciate the service and loaner car. More

by MIKEMYLAWYERSLLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 30, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

March 27, 2022

Gayton was awesome and handled everything professionally went above and beyond.what was needed. Thank you. More

by POPSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 28, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know your service experience was 100% satisfactory!

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