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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

May 27, 2022

Daniel was amzing! Super helpful and knowledgeable. Service was completed ahead of schedule, which is always a plus. More

by wxbender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 31, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the great review!

May 24, 2022

I made the mistake of taking my ML500 to a local "mechanic" and was charged $1,000 to ruin the brakes. Daniel Clark helped us to get the damage repaired and fixed other minor things to get us back u More

by christyalong45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know Daniel was able to help! Thank you for the 5 star review~

May 24, 2022

Very kind, efficient and thorough in all steps in the process, setting up the appointment, performing the work….. extremely pleased. More

by HALLFORDMCDONALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

May 22, 2022

Reliable service performed on time and with consideration for the automobile owner’s obligations and schedules… More

by lmoldstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback~

May 21, 2022

The service department never ceases to amaze me on their friendless, customer service and quality of work. I always appreciate my service advisor David K. Taking great care of us!!! More

by mike.stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team!

May 20, 2022

Mercedes Benz Eldorado Hills is an amazing buying experience. They were professional, honest and made it fun. I would highly recommend them More

by hydra22012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Evert
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! Enjoy your beautiful new Mercedes Benz~

May 20, 2022

Service was great as usual. Staff is very professional and understanding. Minimize any inconvenience. They have a great group of folks there. Would certainly recommend them to More

by skygod2672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan, PJ Mander
May 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

May 19, 2022

I have used Peter Alexan to purchase many vehicles from the Rocklin Dealership. I highly recommend him and this dealership for their outstanding customer service. It is always a pleasure to come to this More

by honeystopthecar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan, Casey Shears
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Peter, Casey, and our sales team with a 5 star review!

May 19, 2022

My service appointment was great. Dave was very helpful, as was Luis. The techs did a great job servicing my car. Everything was perfect per usual. More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, David Kaplan
May 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

May 12, 2022

Always very attentive. Daniel Clark is the best at customer service. Friendly atmosphere from employees. More

by BUCKLEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 13, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Daniel and a great service team! Thank you for your business~

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