Mercedes-Benz of El Dorado Hills

I know when I need something done I can contact Matt Coats and he’ll make sure that I am well taken care of Coats and he’ll make sure that I am well taken care of More

This dealership is convenient. Service was on t ime znd thorough. Personnel is courteous and knowledgeable. Service was on t ime znd thorough. Personnel is courteous and knowledgeable. More

Not responsive to customers. Didnt take responsibility. No updates. Didnt want to do foot work. Didnt take responsibility. No updates. Didnt want to do foot work. More

Service was appropriate and professional. My service writer went out of his way to assist me. I felt comfortable and in good hands. My service writer went out of his way to assist me. I felt comfortable and in good hands. More

Our experience was lovely :). Thank you my daughter is very happy with her car :). We have bought numerous cars from you Thank you my daughter is very happy with her car :). We have bought numerous cars from you More

It was not complete. Battery was dead the next day and should have been caught during the service the day before. Battery was dead the next day and should have been caught during the service the day before. More

They were fast to respond, straight forward with the negotiation process , and provided good customer service. negotiation process , and provided good customer service. More

Knowledgeable, professional and friendly. I have never had a bad experience here. Always excellent service. I have never had a bad experience here. Always excellent service. More

David was extremely helpful, prompt & courteous during my recent service visit. He kept in contact with me while my car was in service & was accurate about the completion time! 5 stars for David! recent service visit. He kept in contact with me while my car was in service & was accurate about the completion time! 5 stars for David! More

The staff (including sales, finance, service) were all so very courteous and professional. We are very impressed! very courteous and professional. We are very impressed! More