Mercedes-Benz of El Dorado Hills

Gaydon always greats me personally. He is responsive and reliable. The quality of the work done by the mechanics is always great. I get my cars back nicely cleaned too! He is responsive and reliable. The quality of the work done by the mechanics is always great. I get my cars back nicely cleaned too! More

William Marta found the exact car I was looking for and made the out of state purchase easy! made the out of state purchase easy! More

Very pleasant staff, good work, good communication and they are always on time. Plus I get my car back clean! they are always on time. Plus I get my car back clean! More

They answered questions thoroughly. They were on time without delays. Everyone was pleasant and went out of their way to be accommodating! They were on time without delays. Everyone was pleasant and went out of their way to be accommodating! More

All work perfectly completed in the promised timeframe. Loaner vehicle was clean, comfortable and reliable. Loaner vehicle was clean, comfortable and reliable. More

My wife and I came into the dealership, on our wedding anniversary, to look at a new GLE350 4Matic. We have purchased many new vehicles over the years from other dealerships and historically the worst ex anniversary, to look at a new GLE350 4Matic. We have purchased many new vehicles over the years from other dealerships and historically the worst experience has always been with the sales person. This was in no way the experience we had with Michael Zilverberg. It was our very first time being treated like friends and Michael made the complete transition a pleasure. He wasn't a salesperson during the process, he was a partner. Michael even watched over our kids at the dealership, making sure they had TV, snacks and drinks. He helped us get the car we wanted, even got my wife the color she asked for. It was a smooth transaction, fast and incredibly professional. Michael has us as customers for life. He is one of the best! More

Matt is Awesome. He always goes out of his way to make sure me and my car receive the best service. Everyone is always friendly, courteous and professional. I never w He always goes out of his way to make sure me and my car receive the best service. Everyone is always friendly, courteous and professional. I never worry when I drop my car off. More

David and Andrew always do a spectacular job of taking care of my Beast!! I also appreciate getting a loaner when she’s in the shop:) care of my Beast!! I also appreciate getting a loaner when she’s in the shop:) More

Service department with members like David is the reason I’ve purchased Mercedes over the years. I’ve purchased Mercedes over the years. More

They have good service and the people are friendly. They make sure that you are getting help right away. They make sure that you are getting help right away. More