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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,211 reviews
August 22, 2022
Awesome, five star service. As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who a As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who are able to help. More
by PATIPLANT
Verified CustomerEmployees Worked With
David Kaplan
August 18, 2022
I needed a new battery and it was taken care of quickly. Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perf Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perfect. More
by sandravastine
Employees Worked With
Gayton DeRosa
August 18, 2022
Very friendly, professional, and supportive of customer needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber b needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber back just for the way customers are treated. Matt is the best!! More
by Zod
Employees Worked With
Matt Coats
August 16, 2022
Another positive experience with the service department. We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possibl We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possible and to make the visit count means a lot. More
by admin19
Employees Worked With
David Kaplan
August 16, 2022
They use to have exceptional service now the communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. More
by SSOLIMA
Employees Worked With
Gayton DeRosa
August 15, 2022
My salesman, Art Robinson, was terrific. Very little negotiation involved was able to get the price I wanted. Will be a repeat customer Very little negotiation involved was able to get the price I wanted. Will be a repeat customer More
by kvandicken
Employees Worked With
Arthur Robinson
