Mercedes-Benz of El Cajon
El Cajon, CA
Filter Reviews by Keyword
By Type
Showing 198 reviews
Stafanie Collado, sales agent was very helpful and pleasant to talk to in selecting our new car. The dealership is awesome. I have my old MB E350 service done at this facility for every year maintena pleasant to talk to in selecting our new car. The dealership is awesome. I have my old MB E350 service done at this facility for every year maintenance with Cesar Flores who is also a good service agent. More
My husband and I had an excellent experience purchasing a certified pre-owned vehicle at Mercedes-Benz of El Cajon, CA. We saw the car on-line and within minutes received a response from sales specialist Chr certified pre-owned vehicle at Mercedes-Benz of El Cajon, CA. We saw the car on-line and within minutes received a response from sales specialist Christina who confirmed our test drive for the following day. Christina had the car ready when we arrived. She really listened and answered all our questions with clear and accurate responses. She was also extremely patient during the entire process. We decided to purchase the car because of the totally positive experience we had with Christina and the entire Mercedes-Benz of El Cajon management and staff. The transaction was the smoothest we've ever experienced at an auto dealership. The dealership is very well run and managed. It was worth the 2.5-hour drive from Los Angeles to El Cajon to get the car we wanted. Thanks very much! More
Anthony is amazing. He is fast, courteous and gets the job done. I couldn't be happier. Everyone there is very professional but friendly, they have great lounge, loan He is fast, courteous and gets the job done. I couldn't be happier. Everyone there is very professional but friendly, they have great lounge, loaners, food and drink. Just what I expect the best car dealership to be. I plan on buying my next Mercedes-Benz from them. Never buy from the Temecula dealer!!! More
Anthony was an outstanding service advisor. He kept me informed daily while my car was undergoing a complex service and explained the technical details of the repairs and terms of the warranty He kept me informed daily while my car was undergoing a complex service and explained the technical details of the repairs and terms of the warranty. I really appreciated the new Mercedes E class free loaner during the time my car was unavailable. Being able to schedule an appointment when I wanted it and without any hassles was also a big plus while having MBEC work on my car. More
I first spoke to Lisa then KC took over. He was kind and understanding. I was first interested in the GLE but was too high for my mom. He suggested showing me the New GLC 300 and it was impr He was kind and understanding. I was first interested in the GLE but was too high for my mom. He suggested showing me the New GLC 300 and it was impressive. More
Start to finish top-notch service. From the test drive to Sam delivering our new Mercedes with a bow on it to our home Mercedes of El Cajon has earned our business for life. From the test drive to Sam delivering our new Mercedes with a bow on it to our home Mercedes of El Cajon has earned our business for life. More
I have been working with this dealership for approximately nine years. My primary service person is Franco and he is excellent, but this time,. Brian needed to take over for Franco and he was eq approximately nine years. My primary service person is Franco and he is excellent, but this time,. Brian needed to take over for Franco and he was equally as excellent. He kept me informed and had the car ready for pick up as promised. I’d also like to mention “my mechanic” , Jose. I always ask for Jose when my car goes in, it’s an older Mercedes, 2009, SL 550 and Jose has the patience to work with it to figure out, it’s unique problems. . I wouldn’t go anywhere else. After working with Brian as well as Franco, I strongly endorse them to discuss your service needs. Don’t hesitate to call either one and of course, Jose is the best. More