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Mercedes-Benz of El Cajon

El Cajon, CA

4.9
196 Reviews

1111 Wagner Drive

El Cajon, CA

92020

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Showing 196 reviews

July 20, 2023

Anthony is amazing. He is fast, courteous and gets the job done. I couldn't be happier. Everyone there is very professional but friendly, they have great lounge, loan More

by surelywatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 21, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 19, 2023

Anthony was an outstanding service advisor. He kept me informed daily while my car was undergoing a complex service and explained the technical details of the repairs and terms of the warranty More

by Alpha Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 20, 2023 -

Mercedes-Benz of El Cajon responded

We appreciate you sharing your awesome rating. Our team works hard to ensure our customers leave with smiles on their faces and we're thrilled Anthony delivered. We hope your car is running like new & we can't wait to work with you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 12, 2023

Great service and caring for the customer. Everybody was very helpful and work to help me. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Jul 12, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your wonderful feedback! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 10, 2023

Service Advisor Cesar Flores very efficient and helpful very attentive. Cleanliness of the dealer and customer service very friendly. More

by marilueddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Jul 11, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your stars! We strive to deliver quality service and are so proud of our team for caring for you. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 07, 2023

Bryan Pineda. Is an asset to this dealership Which make me to come when I live 3 miles from San Diego dealership. More

by Mimand1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Pineda
Jul 07, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing Mercedes-Benz of El Cajon! We're happy to hear Bryan always goes above and beyond to ensure you're taken care of. Until next time! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 06, 2023

I first spoke to Lisa then KC took over. He was kind and understanding. I was first interested in the GLE but was too high for my mom. He suggested showing me the New GLC 300 and it was impr More

by Wrosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KC Toma
Jul 07, 2023 -

Mercedes-Benz of El Cajon responded

It's wonderful to hear your shopping experience went smoothly! Please don't hesitate to reach out if there's anything else we can assist with. Thank you for your stars! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 04, 2023

Start to finish top-notch service. From the test drive to Sam delivering our new Mercedes with a bow on it to our home Mercedes of El Cajon has earned our business for life. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 05, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your wonderful feedback, Mark! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 29, 2023

Always a great experience at this location from Cesar Flores, he has been my go to service advisor since I started to get my vehicle serviced here for the last few years! Kudos to Cesar Flores! More

by MBfan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Jun 30, 2023 -

Mercedes-Benz of El Cajon responded

We appreciate your sharing your experience & we're so happy to hear you're always taken care of here. We'll be sure to pass along your awesome review & we look forward to working together again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 29, 2023

I have been working with this dealership for approximately nine years. My primary service person is Franco and he is excellent, but this time,. Brian needed to take over for Franco and he was eq More

by cesariomaria51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian, Franco, Jose
Jun 30, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for always choosing us, Cesario! We're proud of our team for always taking care of you & we look forward to delivering excellent service for years to come! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 16, 2023

Jaime was amazing! He was patient with me while I evaluated which color I wanted. Everyone at the dealership is friendly and helpful. I will be taking my new car her More

by kkonzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime San
Jun 20, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing us, kkonzen! We're so pleased to see your visit with Jaime went seamlessly & that you left behind the wheel of your new Mercedes! Congratulations and welcome to the family! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

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