Back

Mercedes-Benz of El Cajon

El Cajon, CA

4.9
198 Reviews

1111 Wagner Drive

El Cajon, CA

92020

Directions

By Type

Showing 198 reviews

November 13, 2023

I own a 2009 SL 550. I bought the car when it was still under the certified warranty so I’ve been going to Mercedes of El Cajon for almost 10 years. They are wonderful p More

by cesariomaria51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Salazar
Nov 16, 2023 -

Mercedes-Benz of El Cajon responded

Hi Cesario, thank you for your glowing review! We're thrilled to hear about your positive experience with our team at Mercedes of El Cajon. We pride ourselves on providing exceptional customer service and expert repairs. We look forward to assisting you with any future needs. Regards, Valerie Romero Dealer Principal Customercare@mbec.com

November 07, 2023

Anthony Arroyo Went above and beyond to help me and my wife get our GLB running and interior at correct specifications, Anthony hold him self at the highest standards, I hope Mercedes can find more Anthon More

by xfernandezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arroyo
Nov 08, 2023 -

Mercedes-Benz of El Cajon responded

Hi xfernandezjr, thank you so much for your kind words and positive feedback about Anthony. We're thrilled to hear that he went above and beyond to ensure you and your wife had a great experience. We appreciate your support and hope to continue providing you with the highest standards of service. Regards, Valerie Romero Dealer Principal Customercare@mbec.com

November 02, 2023

My C300 developed a small fuel leak. This dealership provided me with a loaner car, within 2 hours I got a call that the leak was fixed. They informed me that the leak was covered under More

by mainengineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Nov 03, 2023 -

Mercedes-Benz of El Cajon responded

Hi mainengineer, thank you for sharing your positive experience with us! We're glad to hear that our dealership was able to quickly resolve the fuel leak issue on your C300 and provide you with excellent service. We appreciate your feedback and hope to assist you again in the future. Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 30, 2023

I had a great experience with Mercedes Benz of El Cajon. Everything went perfectly. From inquiring about the car with MK to purchasing the car. Lisa and MK were easy to talk to. I’m so happy with my purchas More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Timanus, Murtada Kamaluldeen
Oct 31, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing us to help you purchase your new vehicle, Sharon! We're thrilled that Lisa & MK ensured you drove away with a smile on your face. Welcome to the family! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 29, 2023

Vehicle was repaired quickly and correctly. Drop off and pick up was efficient and vehicle was clean. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Salazar, John Marshall, Susan Kahl
Oct 02, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your wonderful rating, Ryan! Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 06, 2023

I have a 5 star experience every time I visit this dealership. All of the staff are courteous and helpful. I recently took my car in for routine maintenance and it was a great experience as always. My More

by azlodge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Pineda
Sep 07, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing us as your maintenance provider! We are thrilled to hear our team goes above and beyond every time you visit our dealership. We look forward to continuing to deliver! Until next time. Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 01, 2023

Juan was great, it took a difficult situation and turn it into a positive one. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 06, 2023 -

Mercedes-Benz of El Cajon responded

We are so pleased to hear Juan was able to turn a difficult situation into a positive one, Keith! We hope your car is running like new! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 01, 2023

Customer service is excellent! Staffs are very helpful. Juan is the best! He kept me updated and always had a follow up to the parts specialist. Thank you so much Juan you are awes More

by Rosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Sep 06, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for trusting us with your car, Rosch! We look forward to keeping it running like new! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

August 16, 2023

I’ve only used the dealership, however it is terrific. I used to get my car serviced at another unnamed large SD dealer, but they fell apart and the service, personnel and amenities are nothing compared t More

by SDMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Childers
Aug 21, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your terrific review! We're glad you find our dealership exceptional compared to others. We appreciate your support and hope to assist you with any future vehicle needs. Thank you for choosing us! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

August 15, 2023

Mercedes-Benz of El Cajon has a great service department. I appreciate their thorough service. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marshall, Franco Salazar, Bryan Pineda
Aug 17, 2023 -

Mercedes-Benz of El Cajon responded

We love to hear our team is working hard and our customers are leaving happy, Ryan! Thank you for your stars! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

...
5
...