Mercedes-Benz of El Cajon
El Cajon, CA
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I had a horrible experience at the dealership, left me feeling frustrated, misled and disrespected. The sales manager, Lisa, sold a car that was promised to me to another customer, for a higher profit. Th feeling frustrated, misled and disrespected. The sales manager, Lisa, sold a car that was promised to me to another customer, for a higher profit. This action not only cost me my dream car but also demonstrated a lack of transparency and professionalism in their dealings. The process was frustrating and lacked clear communication, leaving me disillusioned with their business practices. More
Yousif is the best service advisor I’ve had out of all dealerships I’ve ever gone to, helps and schedules me with any issues I encounter with ease. dealerships I’ve ever gone to, helps and schedules me with any issues I encounter with ease. More
Zaid was a joy to work with. He got everything done to make me happy with the whole experience. Very efficient and professional! Also, Brandon in service went above and beyond He got everything done to make me happy with the whole experience. Very efficient and professional! Also, Brandon in service went above and beyond to get my car serviced and prepped for my buy-out. I'm very happy with everyone i worked with at MBZ of El Cajon, it will be my dealer of choice from now on. And I hope to use Zaid and Brandon again in the future. Joe Benedict More
Our interactions with the sales department were highly satisfactory, particularly due to the professional conduct of our sales specialist, Daniel Romero. Mr. Romero demonstrated commendable dedication by satisfactory, particularly due to the professional conduct of our sales specialist, Daniel Romero. Mr. Romero demonstrated commendable dedication by meticulously showcasing a diverse selection of vehicles to ensure that our requirements were thoroughly met. More
Zaid and Joey of Mercedes Benz of El Cajon gave us Awesome Customer Experience. What we like the most was they did not judge a book by it's cover and that means a lot. I know dealerships that have l Awesome Customer Experience. What we like the most was they did not judge a book by it's cover and that means a lot. I know dealerships that have lost business because they didn't think that a person could purchase the car just based on looks. This is not the case at Mercedes Benz of El Cajon. WE highly recommend this Mercedes Benz location. We drove all the way from Los Angeles and it was worth the ride. More