Mercedes-Benz of El Cajon

I am very satisfied with my Mercedes-Benz and the service I received at the dealership. Everything exceeded my expectations. Paul Amini provided outstanding customer service and made the buying experience ea I received at the dealership. Everything exceeded my expectations. Paul Amini provided outstanding customer service and made the buying experience easy and pleasant. More

Very good service! ! Frank Andrade went above to make sure my purchase went well thank ! Frank Andrade went above to make sure my purchase went well thank More

Very good service! ! Franco went above and beyond to make sure my service call was right and pleasant. ! Franco went above and beyond to make sure my service call was right and pleasant. More

Worse Mercedes Benz dealership ever, some people here are so delusional by giving these MB individuals 5 stars. I took my 2019 E Class for an engine light on issue, 55k miles, NO Mercedes Benz should have so delusional by giving these MB individuals 5 stars. I took my 2019 E Class for an engine light on issue, 55k miles, NO Mercedes Benz should have and=n engine light on specially if you have follow the maintenance to the letter. The kept her for one day, the following day, they try to charge me $18k and they didn't even know what was wrong with it. Of course I did not go for it, I am not stupid, I pick the vehicle up and trade it 10 minutes later for a brand new Lexus. Can you believe that couple of days later these inept MB people called me and told me that they would charge me between $3k-$5k, when I have thought I have seen it all. I have to tell you that my Son owns a 2013 Kia Soul, NEVER EVER an engine light on and the mile is at 160,000k, What the freak is going on with Mercedes Benz and their dealerships? I drove MB for more that 30 years different models and this was the 3rd time I had issues. No more MB for me. More

Came in for warranty replacement and recall. FRANCO SALAZAR is amazing and sooo knowledgeable and very helpful. I trust him for being such an honest person. A big asset for MBEC. Thank you! FRANCO SALAZAR is amazing and sooo knowledgeable and very helpful. I trust him for being such an honest person. A big asset for MBEC. Thank you! More

Brian Pineda is phenomenal. He is knowledgeable, personable and the reason why I bought two cars from this dealership. His work with me will be the reason I will buy more vehicl He is knowledgeable, personable and the reason why I bought two cars from this dealership. His work with me will be the reason I will buy more vehicles here. More

Brandon Silva was fast, efficient and knowledgeable as always. In and out in one hour for calibration. always. In and out in one hour for calibration. More

I brought my car in for warranty repairs and factory recall. The process was efficient, and my car was completed as scheduled and was clean upon pick up. recall. The process was efficient, and my car was completed as scheduled and was clean upon pick up. More

I have purchased a vehicle from Mercedes El Cajon a couple times with Sam and he is the most understanding and helpful person there. Very patient and caring and makes sure we always get the best deal a couple times with Sam and he is the most understanding and helpful person there. Very patient and caring and makes sure we always get the best deal and takes great care of us. Definitely always a great experience with Sam. More

First class service management including personal attention to every detail including coordination of services, convenience and pricing. attention to every detail including coordination of services, convenience and pricing. More