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Mercedes-Benz of El Cajon

El Cajon, CA

4.9
196 Reviews

1111 Wagner Drive

El Cajon, CA

92020

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Showing 196 reviews

February 25, 2021

SERVICE EXPERIENCE WAS AWESOME! VERY PROFESSIONAL AND SERVICE EXPERIENCE WAS AWESOME! VERY PROFESSIONAL AND UPFRONT WITH SERVICE TO BE PERFORMED AS WELL AS PRICING. GOT ME OUT OF THER IN 1 HR. SETTING U More

by GERARDO.1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CESAR FLORES
February 24, 2021

Kambiz was a pleasure to work with during my purchase experience. He was always available for all my questions, and I had many. I went from a roadster to an SUV and it was a whole new ballgame. Kam wa More

by NonnyVon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz Naderi
January 09, 2021

Outstanding customer service! always friendly, professional and provide superior service! My warranty is up but I still get my car serviced at MB of El Cajon! Thanks Daniel, your the best! More

by faiths1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
December 30, 2020

I have been impressed with the service of this dealership. From the appointment setting, follow-up, the service advisor (Cesar Flores), and the cleanliness of the area. I had 3 worked done (E350-1 More

by Pastol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
December 23, 2020

Got what I asked for. Mr. Toma was, not only a pleasure to do business with, but “went to bat” for me. The whole process was easy thereafter More

by Al R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC Toma
October 31, 2020

Express courteous value for money service. MB ELC has lifted the bar if customer service. No other brand even luxury brand comes close this store, it’s staff and management. Always a pleasure to visit an More

by Sam Celly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ernie & Cesar
October 01, 2020

Best car purchase experience i ever had. I knew what I wanted and Daniel Garcia made it happen without any stress. And the service department treated me well when I brought my car back to correct some cos More

by LloydLad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Kousay (KC).
September 22, 2020

Mercedes-Benz of El Cajon provides great service work combined with excellent customer service. After a less than satisfactory service experience at the dealer where I purchased my car I switched to MBE More

by C300Debi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
September 10, 2020

KC was great in helping me find the exact New car I was looking for, my 2020 Red GLC. He was very thoroug. Due to my COVID concerns he even delivered my new. car to my home. More

by Nui B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC Toma
September 10, 2020

I had tried other dealership and must say Cesar Flores was by far the best service advisor. He was not only extremely professional but very knowledgeable. He didn't try to upsale me or give me false infor More

by Angela.cam888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
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