Mercedes-Benz of El Cajon

I have never had a bad service experience at Mercedes-Benz of El Cajon—they always go above and beyond. Cesar Flores is a great service representative who always takes the time to explain the s Mercedes-Benz of El Cajon—they always go above and beyond. Cesar Flores is a great service representative who always takes the time to explain the service and answer any questions. More

We received a very good customer service every time we serviced our cars. Last time they quickly ordered and replaced the four tires. We are very satisfied. serviced our cars. Last time they quickly ordered and replaced the four tires. We are very satisfied. More

Bryan provides excellent customer service! Very Bryan provides excellent customer service! Very professional,kind,and friendly. Thank you so much for helping me every single time my car needed mai Bryan provides excellent customer service! Very professional,kind,and friendly. Thank you so much for helping me every single time my car needed maintenance. Thank you More

I am new to the area and didn’t know where to go. This dealership exceeded all of my expectations. I will definitely be a customer for life. Great job to the entire team. If you are looking for a very dep dealership exceeded all of my expectations. I will definitely be a customer for life. Great job to the entire team. If you are looking for a very dependable place to get your Mercedes serviced I highly recommend this place. More

There was a new person young gentleman taking intake he was having a little difficulty finding my information apologized and stated 3 days on job. He was friendly honest and doing his best and that is an e was having a little difficulty finding my information apologized and stated 3 days on job. He was friendly honest and doing his best and that is an excellent. Representation for dealership. More

They never disappoint! From the moment we walked in the door three years ago, I have been treated professionally and courteously. Plus I love my car. door three years ago, I have been treated professionally and courteously. Plus I love my car. More

AMAZING ! 3 names come to mind to describe top class AMAZING ! 3 names come to mind to describe top class service we received at MERCEDES BENZ OF EL CAJON SHUKRI SAKAAB DANIEL ROMERO CESAR FLORES AMAZING ! 3 names come to mind to describe top class service we received at MERCEDES BENZ OF EL CAJON SHUKRI SAKAAB DANIEL ROMERO CESAR FLORES From the warm welcome non- pushy , patient , classy, well informed service Given by our now favorite salesman Daniel Romero, who I know soon will deserve a promotion. His attention to detail and attitude were immaculate. Beginning to end . Our favorite Manager Shukri Sakaab whose attention and professionalism are always TOP NOTCH. Dedicating time and effort to his sales transactions. He makes us feel like family and not just one more client. To our favorite service advisor Cesar Flores always available to answer and explain any questions or concerns with the best attitude and efficiency. We want to take the time to thank these wonderful guys “The three musketeers “ that without a doubt are pivotal in the success of MBEC. They really make us want to come back and recommend to our friends and family. 3 cars leased going on the fourth Service , service , top notch service that is what is all about More

Been working with Sam for a while and came in today to check a car I seen online for my cousin and was greeted by Shahad Adil, shahad wasn’t professional when she approached me and my cousin that was in t check a car I seen online for my cousin and was greeted by Shahad Adil, shahad wasn’t professional when she approached me and my cousin that was in the market to purchase/lease her first vehicle. I am very disappointed in the treatment and experience I had with her. She is very unprofessional and thinks that everyone who walks in the dealership is a strocker and not a serious buyer. First thing she did when she approached me she asked if I am buying or looking? As if she didn’t wanna help either. I am very very disappointed in the experience she provided. Horrible and definitely wouldn’t recommend anyone working with a sales women like her. She is not there to help you she is there for the commission. I’ve worked with many other sales people at Mercedes of El Cajon and Sam kalasho he is one of the best in the business. She is so horrible and wouldn’t wanna go back if she is still there. I want Dan the GM of Benz to contact me directly. I am not letting this slide away. More

I have had nothing but great service from each individual I've met at MBEC. They answer my questions, get me into a nice loaner or drop/pickup as needed, and give my car back to me sparkling clean. I am gr I've met at MBEC. They answer my questions, get me into a nice loaner or drop/pickup as needed, and give my car back to me sparkling clean. I am grateful for their care in following safety precautions. A special thanks to those whom I have not met that take such consideration for my vehicle. More

Absolutely the worst. Didn't want to fix tire pressure sensor on a Chevy city van. told me I'll take care of it then tried to have me sign "die bill" saying it would be fixed then after it went to the sensor on a Chevy city van. told me I'll take care of it then tried to have me sign "die bill" saying it would be fixed then after it went to the mechanic, salesman Casey said sorry we're not a Chevy dealership we're not gonna fix it. wasted 6 hours for nothin. DONT GO HERE. More