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Mercedes-Benz of El Cajon

El Cajon, CA

Overview
Reviews
4.9
198 Reviews
Call Dealership (888) 459-4120

1111 Wagner Drive

El Cajon, CA

92020

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Showing 198 reviews

February 01, 2022

Best service and courtesy.I’m very satisfied.Clean Best service and courtesy.I’m very satisfied. Clean place, all staff was friendly, thanks. More

by Victorino De La Torre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
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Feb 02, 2022 -

Mercedes-Benz of El Cajon responded

Victorino, it's wonderful to read that you received the service that you were looking for! Thank you so much, and we look forward to doing business with you again in the future. Regards, Valerie Romero Dealer Principal customercare@mbec.com

February 01, 2022

Gerardo was AWESOME. He went above and beyond to answer all questions and concerns. Thanks. More

by jiwyatt70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
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Feb 02, 2022 -

Mercedes-Benz of El Cajon responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Gerardo. Hope to see you again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 31, 2022

I bring both my vehicles to EC MB for service. Ceasar Flores is the best👍 More

by Bacano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ceasar Flores
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Jan 31, 2022 -

Mercedes-Benz of El Cajon responded

We're more than happy to hear that your experience was nothing short of stellar with Ceasar! Can't wait to see you again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 30, 2022

Always a smooth process and I’m in and out! It’s unlike any other dealership with the level of customer service you receive! More

by Tiffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 31, 2022 -

Mercedes-Benz of El Cajon responded

Tiffany, it's great to read that you always have a 5-star experience! Thank you for choosing us and we look forward to working with you for many more years to come! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 29, 2022

Yousif went above and beyond for me & my car. He was easy to get ahold of and very informative during the two months my car was in the shop. I would recommend El Cajon Mercedes’ & yousif to anyone I know. H More

by Taylork
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousif Yousif
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Jan 31, 2022 -

Mercedes-Benz of El Cajon responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 29, 2022

Zaid helped me out with my purchase and it was an easy process . I highly recommend this dealership and him as a sales person. Thanks More

by Nick.crisafi90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid
Report | Print
Jan 31, 2022 -

Mercedes-Benz of El Cajon responded

We can't wait to let Zaid know about your positive review! Enjoy your new ride to the fullest and we hope to see you again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 16, 2022

Well as always, Services was Outstanding! I had a Flat Tire! So, I just replaced all four tires because they were due for replacement (tread was worn). I had never had a Flat tire in over 40 years...... More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousif
Report | Print
Jan 17, 2022 -

Mercedes-Benz of El Cajon responded

Chuck, it's wonderful to see that our service team always provides you with a positive experience! We appreciate your loyalty and look forward to working with you for many more years! Regards, Valerie Romero Dealer Principal customercare@mbec.com

Jan 17, 2022 -

Chuck responded

Always Have... Always Will... MB of EC has Always been the BEST! Chuck

January 15, 2022

Cesar Flores and the service team at MB EC always go out if their way to accommodate! I drive 40 minutes to go here when there are other MB dealers closer to my home. Highly recommend. Trustworthy and profe More

by Colbymonet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
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Jan 17, 2022 -

Mercedes-Benz of El Cajon responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Cesar. Thank you for driving all the way out to us and we look forward to working with you again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 15, 2022

The best place to be I love the people and the price I really super happy thank you so much for your help ( SAM) and SHOKRi they was super nice they find me the car super easy and amazing price thank you More

by Lorens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM
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Jan 17, 2022 -

Mercedes-Benz of El Cajon responded

We are so happy that our team worked hard to get you into your perfect car! You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Valerie Romero Dealer Principal customercare@mbec.com

January 15, 2022

Thank you for all your help Daniel Romero did everything to help me find the perfect car. More

by espinores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Romero
Report | Print
Jan 17, 2022 -

Mercedes-Benz of El Cajon responded

You deserve nothing but the best, and we're grateful to know Daniel provided you with nothing less than that! Congrats on your new car! Regards, Valerie Romero Dealer Principal customercare@mbec.com

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