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Mercedes-Benz of El Cajon

El Cajon, CA

4.9
196 Reviews

1111 Wagner Drive

El Cajon, CA

92020

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Showing 196 reviews

March 10, 2022

What a great team! Mikey V, Enrique and Tomas were exceptional in helping my son and I with our Sprinter purchase. More

by MTB-Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey V, Enrique, Tomas
Mar 11, 2022 -

Mercedes-Benz of El Cajon responded

It gives us great pride to hear that Mikey and Tomas went above and beyond to help you and your son! Enjoy your new Sprinter and we hope to see you both again! Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 09, 2022

Caesar was very helpful, quick and efficient. He got me in and out! I only use MB of El Cajon for all of my vehicle needs. More

by hill.lashonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Mar 10, 2022 -

Mercedes-Benz of El Cajon responded

It's a pleasure to hear that Caesar got you back on the road in no time! We look forward to working with you again. Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 09, 2022

The service advisor, Gerardo, and Paul the technician, has restored my faith in getting my car fixed at the dealership. After previous horrible experiences at two other Mercedes Benz dealerships, both Ge More

by cassiopiea9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo, Paul
Mar 10, 2022 -

Mercedes-Benz of El Cajon responded

It truly makes us happy to hear that Gerardo and Paul went the extra mile to get your car back to running like new! Please never hesitate to let us know if there is anything else we can help you with! Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 09, 2022

Service writer Yousif did a great job. Very attentive and helpful. The service area and surrounding areas are immaculate. Great service and atmosphere. The dealership provided a Lyft More

by mario.espino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousif
Mar 10, 2022 -

Mercedes-Benz of El Cajon responded

We are so proud to hear that Yousif provided you with the experience that you deserve! Thank you for your business and we hope to hear from you again shortly. Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 06, 2022

Always satisfied with the service experience at this dealership, especially with Bryan helping me each time. Constant communication is his specialty! More

by barbararospond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 07, 2022 -

Mercedes-Benz of El Cajon responded

We love having you as a valued customer and we look forward to working with you for many more years to come! Thank you so much! Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 04, 2022

The staff here are all very polite and helpful. Ceasar in the service department made the whole process quick and painless. I would definitely return to theses guys for future required maintenance. More

by faddish-catsuit.0d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ceasar
Mar 07, 2022 -

Mercedes-Benz of El Cajon responded

We are so proud of Ceasar and his efforts to constantly provide you with a positive service visit. Please let us know if there is anything else we can help you with! Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 03, 2022

My wife and I had a wonderful experience at El Cajon Mercedes-Benz when we purchased our new vehicle. The staff was professional, courteous, and welcoming. Thank you Osama and Diana for making the b More

by concepifam2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osama, Diana, and Ying
Mar 07, 2022 -

Mercedes-Benz of El Cajon responded

It's great to hear that Osama and Diana made sure you and your wife had a 5-star experience! Thank you so much, and we look forward to doing business with you again in the future. Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 03, 2022

My family and I have purchased 2 SUVs from MBEC, a GLE and a GLS. KC and Dianna both exhibited professionalism neither my dad or I have ever experienced before. I will only be buying Mercedes Benz from MB More

by SSM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC and Dianna
Mar 07, 2022 -

Mercedes-Benz of El Cajon responded

We want nothing but the best for our customers and we're so happy you had such a great experience with KC and Dianna! Congrats on your new GLE! Regards, Valerie Romero Dealer Principal customercare@mbec.com

March 01, 2022

If you ever need service for your Mercedes, I highly recommend you go to Bryan, he's professional, gets the job done faster than expected, and is really responsive for calls/texts. My loyalty for him is More

by Christiansjunkmail32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 02, 2022 -

Mercedes-Benz of El Cajon responded

We are so proud of Bryan and his efforts to get you back on the road as soon as possible! We appreciate your business and we can't wait to see you again soon! Regards, Valerie Romero Dealer Principal customercare@mbec.com

February 28, 2022

I got my GLS450 from the dealership and I just had an excellent experience. The treatment was awesome specially my sales rep Sam Kalasho did a wonderful job. He was great. I will definitely recommend him More

by myemail20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kalasho
Mar 01, 2022 -

Mercedes-Benz of El Cajon responded

It's so great to see that Sam worked hard to get you into your dream ride! We appreciate your business and we can't wait to see you again soon! Regards, Valerie Romero Dealer Principal customercare@mbec.com

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