Back

Mercedes-Benz of El Cajon

El Cajon, CA

4.9
202 Reviews

1111 Wagner Drive

El Cajon, CA

92020

Directions

By Type

Showing 202 reviews

March 27, 2025

Scheduling service on-line is efficient, and service at EC Mercedes was customer-focused. Cesar Flores provided excellent service. More

by Michael1697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
March 17, 2025

Excellent service. They were fast, efficient, hassle free. I would highly recommend this dealer for service. More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 18, 2025 -

Mercedes-Benz of El Cajon responded

Thank you, MZ! We're thrilled to hear you had such a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

March 14, 2025

I had a great experience purchasing my car from Natalie at EC Mercedes. She was very knowledgeable and considerate of my time. I would definitely recommend seeing her for your next purchase. More

by clincali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie
Mar 17, 2025 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear you had such a positive experience with Natalie. Her dedication to providing excellent service is what we strive for. We appreciate your recommendation and wish you many happy miles in your new car! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

January 18, 2025

The B service on my car was like a breeze. Everything was perfect and people are very friendly and kind. The best Mercedes dealer in the area. More

by Sdsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jan 20, 2025 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear you had such a positive experience with our service team. Providing top-notch care for our customers is our priority, and your kind words motivate us to keep delivering the best. We look forward to seeing you again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

January 01, 2025

Excelente atención, muy rápido y explícito, nos enseñó todas las ventajas del auto nuevo y fue muy cordial el vendedor More

by cvalverde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
César López
Jan 02, 2025 -

Mercedes-Benz of El Cajon responded

Gracias por los fantásticos comentarios! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Brindar un servicio excelente y mostrar a nuestros clientes los beneficios de sus vehículos nuevos es lo que buscamos. Disfruta de tu auto nuevo! Saludos, Valerie Romero Directora del Distribuidor Customercare@mbec.com

December 11, 2024

If customer service is what you're after, this is a dealership worth visiting. I'm not sure about the other Benz locations but I did my due-diligence before calling this one since I read some things I More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr, Paul and a few others
Dec 12, 2024 -

Mercedes-Benz of El Cajon responded

Thank you for your fantastic review! We're thrilled to hear that Jr and Paul provided you with excellent service. Your trust in our dealership means a lot, and we're here to ensure you feel supported every step of the way. We appreciate your feedback and look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 15, 2024

I have recently purchased my first Mercedes Benz at this location, and I would highly recommend it due to the cleanest and varieties of pre-own/new cars you can select from. The sales specialist who helped More

by Korlou_619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Moreno
Oct 16, 2024 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear about your positive experience with Bryce and our selection of vehicles. Your recommendation means a lot to us, and we’re glad you found the perfect Mercedes-Benz. Enjoy your new ride! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 14, 2024

This is one of the best Mercedes dealerships in San Diego county! I've never had a bad experience at this location. For my visit on 10/10/24, I was due for my Service B. I worked with Ruben, Carlos, Cesar, a More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Carlos, Cesar, Ricardo
Oct 15, 2024 -

Mercedes-Benz of El Cajon responded

Jaclyn, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Ruben, Carlos, Cesar, and Ricardo. Our team strives to provide exceptional service, and your feedback motivates us to keep it up. We look forward to seeing you again at Mercedes-Benz of El Cajon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 13, 2024

Anthony was the service tech and his customer service stills were excellent! The entire interactions with all staff was excellent !! More

by 24dwil
Recommend Dealer
Yes
Employees Worked With
Anthony, t
Oct 14, 2024 -

Mercedes-Benz of El Cajon responded

Thanks for the fantastic review! We're thrilled to hear that Anthony and our team provided excellent service. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 24, 2024

Bryce Moreno was excellent to work with, along with everyone we came in contact with at Mercedez-Benz El Cajon. I would highly recommend him! He constantly kept us informed and up to date. We love our More

by tami b
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryce Moreno , Mariana Alvarado
Sep 26, 2024 -

Mercedes-Benz of El Cajon responded

Tami, thank you for your fantastic review! We're thrilled to hear about your positive experience with Bryce and the team. Your kind words about our service and integrity mean a lot to us. Enjoy your new purchase, and we look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

1
...