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Mercedes-Benz of El Cajon

El Cajon, CA

4.9
198 Reviews

1111 Wagner Drive

El Cajon, CA

92020

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Showing 198 reviews

January 01, 2025

Excelente atención, muy rápido y explícito, nos enseñó todas las ventajas del auto nuevo y fue muy cordial el vendedor More

by cvalverde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
César López
Jan 02, 2025 -

Mercedes-Benz of El Cajon responded

Gracias por los fantásticos comentarios! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Brindar un servicio excelente y mostrar a nuestros clientes los beneficios de sus vehículos nuevos es lo que buscamos. Disfruta de tu auto nuevo! Saludos, Valerie Romero Directora del Distribuidor Customercare@mbec.com

December 11, 2024

If customer service is what you're after, this is a dealership worth visiting. I'm not sure about the other Benz locations but I did my due-diligence before calling this one since I read some things I More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr, Paul and a few others
Dec 12, 2024 -

Mercedes-Benz of El Cajon responded

Thank you for your fantastic review! We're thrilled to hear that Jr and Paul provided you with excellent service. Your trust in our dealership means a lot, and we're here to ensure you feel supported every step of the way. We appreciate your feedback and look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 15, 2024

I have recently purchased my first Mercedes Benz at this location, and I would highly recommend it due to the cleanest and varieties of pre-own/new cars you can select from. The sales specialist who helped More

by Korlou_619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Moreno
Oct 16, 2024 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear about your positive experience with Bryce and our selection of vehicles. Your recommendation means a lot to us, and we’re glad you found the perfect Mercedes-Benz. Enjoy your new ride! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 14, 2024

This is one of the best Mercedes dealerships in San Diego county! I've never had a bad experience at this location. For my visit on 10/10/24, I was due for my Service B. I worked with Ruben, Carlos, Cesar, a More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Carlos, Cesar, Ricardo
Oct 15, 2024 -

Mercedes-Benz of El Cajon responded

Jaclyn, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Ruben, Carlos, Cesar, and Ricardo. Our team strives to provide exceptional service, and your feedback motivates us to keep it up. We look forward to seeing you again at Mercedes-Benz of El Cajon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

October 13, 2024

Anthony was the service tech and his customer service stills were excellent! The entire interactions with all staff was excellent !! More

by 24dwil
Recommend Dealer
Yes
Employees Worked With
Anthony, t
Oct 14, 2024 -

Mercedes-Benz of El Cajon responded

Thanks for the fantastic review! We're thrilled to hear that Anthony and our team provided excellent service. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 24, 2024

Bryce Moreno was excellent to work with, along with everyone we came in contact with at Mercedez-Benz El Cajon. I would highly recommend him! He constantly kept us informed and up to date. We love our More

by tami b
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryce Moreno , Mariana Alvarado
Sep 26, 2024 -

Mercedes-Benz of El Cajon responded

Tami, thank you for your fantastic review! We're thrilled to hear about your positive experience with Bryce and the team. Your kind words about our service and integrity mean a lot to us. Enjoy your new purchase, and we look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 13, 2024

Professional, friendly, great customer service, always in good hands when I take my car in to get serviced More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Joey, Bryce
Sep 16, 2024 -

Mercedes-Benz of El Cajon responded

Jenna, thank you for your wonderful feedback! We’re thrilled to hear that you consistently have a positive experience with our team. Providing professional and friendly service is our top priority, and we look forward to continuing to meet your car service needs! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 10, 2024

MB El Cajon has consistent outstanding and trustworthy customer service. I’v done business with them for 10 years even though my neighborhood MB is down the street. I’m treated as a valued customer each a More

by lgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan P
Sep 11, 2024 -

Mercedes-Benz of El Cajon responded

We’re thrilled to hear that our customer service has consistently met your expectations over the past decade. Your loyalty means the world to us, and we’re glad to make the drive worthwhile. Looking forward to serving you for many more years! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

September 04, 2024

Our service advisor has been Jr Arango for the last two times and he is very efficient and helpfully appreciate his advice. On the service of our Mercedes More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Arango
Sep 05, 2024 -

Mercedes-Benz of El Cajon responded

Thanks for the fantastic feedback, Luke! We're thrilled to hear that Jr. Arango provided you with efficient and helpful service for your Mercedes. Our team is dedicated to ensuring a great experience, and it’s wonderful to see that reflected in your visits. We appreciate your support! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

August 30, 2024

El Cajon Mercedes is an excellent dealership! Daniel always does a great job for us. More

by PattyA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 03, 2024 -

Mercedes-Benz of El Cajon responded

Thank you, Patty! We're thrilled to hear you had a great experience with Daniel. Our team strives to provide top-notch service, and your feedback means a lot to us. We look forward to seeing you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

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