Mercedes-Benz of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 644 reviews
We had a great experience working with Jessie. She was very helpful and accommodating, and we highly recommend her for anyone in the market for a new Mercedes. very helpful and accommodating, and we highly recommend her for anyone in the market for a new Mercedes. More
Eric Gray and the team at Mercedes-Benz of Easton are top notch. The sales process was smooth and it didn’t take all day! I highly recommend. notch. The sales process was smooth and it didn’t take all day! I highly recommend. More
Great customer service. Jessie DeAngelis was very knowledgeable and polite. I needed to know a few things about my car she walk me through it made sure I knew how to operate them. She didn’t have me knowledgeable and polite. I needed to know a few things about my car she walk me through it made sure I knew how to operate them. She didn’t have me to wait. Thanks very much More
I recently sold my vehicle to this dealership. The process was exhausting and frustrating. I initially decided to sell my Mercedes to Carvana for ease and the price offered. MB Easton agreed to match process was exhausting and frustrating. I initially decided to sell my Mercedes to Carvana for ease and the price offered. MB Easton agreed to match the Carvana price, so thinking it was going to be easier to deal with a local dealer, I cancelled the Carvana appointment and agreed to see to them. Such a mistake. They knew I had a pay-off upfront and when I completed my paperwork, was told I could pick up my check within 2 days (though they first offered to mail it, but due to the large sum of money, I said I'd prefer to pick up the check). Well, 2 days passed, nothing. I received a call and was told because I didn't have the title, it would be another 3 days to get the check - explaining that because I didn't have the title with me, that was the hold-up. I'm pretty sure a car dealer should know that a bank holds the car's title until it is paid off. Finally, after the dealer having my car for two whole weeks, I was able to get my check, after I called and had accounting confirm with the bank that the title had been electronically transferred. The process was exhausting; the staff was not particularly friendly, nor did they seem to have a good sense of purchasing cars. So, ultimately, I should have stuck with Carvana and gotten my check the day my car was picked up. Live and learn. I will not be purchasing from this dealer in the future. More
I cannot say enough about how great both the sales and service departments are here. I think most people would agree that getting a car can be quite a taxing endeavor, especially since most other dealersh service departments are here. I think most people would agree that getting a car can be quite a taxing endeavor, especially since most other dealerships will utilize pressure sales tactics and a condescension. MB of Easton goes above and beyond to make the entire experience as comfortable and easy as possible. Our sales consultant (Vishal Kumar), the business manager (Chuck Peterson), and service manager (Chris Wilkoski) have been nothing less than professional, genuine, attentive, transparent, honest, and respectful. It says a lot about the quality and integrity of the leadership here that every employee strives for this level of professionalism. You simply will not get this sort of an experience at any other dealership and we will be lifelong clients. More
MB of Easton is hands down the most professional and quality dealership we have had the pleasure to work with. Our service advisor Chris Wilkoski is extremely attentive to detail, customer-oriented, and quality dealership we have had the pleasure to work with. Our service advisor Chris Wilkoski is extremely attentive to detail, customer-oriented, and truly values quality. You can tell he is passionate about what he does and truly cares about his clients. This has been the best service experience we’ve ever had at a car dealership. More
Amazing service from beginning to the End! Very helpful before I even made it to the dealership and I LOVE MY G WAGON THANK YOU AGAIN FOR MAKING MY DREAM CAR A REALITY! Eric your the Best! before I even made it to the dealership and I LOVE MY G WAGON THANK YOU AGAIN FOR MAKING MY DREAM CAR A REALITY! Eric your the Best! More