Mercedes-Benz of Easton

I was greeted as soon as I walked into the showroom and met Eric Gray. He was professional and answered all my questions thoroughly. I did not feel pressure towards any particular vehicle and he listened c met Eric Gray. He was professional and answered all my questions thoroughly. I did not feel pressure towards any particular vehicle and he listened carefully when I asked questions. Overall a good experience. More

Poor service experience. We had our vehicle serviced at the dealer under a recall. After the service and returning home, we noticed scratches and damage to the hood. Prior to We had our vehicle serviced at the dealer under a recall. After the service and returning home, we noticed scratches and damage to the hood. Prior to the service, we had the hood repaired due to an accident and it was in perfect condition. The recall service involved accessing the brake booster unit under the hood, exactly where the scratches and damage occurred. When we brought this to the attention of the dealer, they notified us that they reviewed video of the vehicle service and that no damage occurred. We asked to view the video and the dealer refused. If the dealer had video evidence to absolve them, it would be reasonable for them to readily share it with us. We find it telling that they refused to do so. In addition, we requested to review the check-in list which would note any scratches or damage to the vehicle before service and the dealer also refused to share the information with us. After several weeks and repeated attempts contacting the dealer, they have become non-responsive. Would not recommend this dealer. More

Eric Gray is outstanding and so is the dealership as a whole! Great follow through as well. Highly recommend. whole! Great follow through as well. Highly recommend. More

Bought another MB vehicle from Eric Gray at MB of Easton and the great service continues! Thanks Eric! We’ll be back! and the great service continues! Thanks Eric! We’ll be back! More

Great buying experience Eric Grey was great to work with ! He and the other folks there where very helpful in all regards . ! He and the other folks there where very helpful in all regards . More

Eric and team did a great job in getting me in and out as fast as possible with my new AMG. Could not be happier. fast as possible with my new AMG. Could not be happier. More

Extremely pleasant atmosphere and absolutely no high pressure sales crew. We were offered a fair trade and the price of our new vehicle was also very fair. We will most definitely return for our next ve pressure sales crew. We were offered a fair trade and the price of our new vehicle was also very fair. We will most definitely return for our next vehicle purchase. More

Disappointed they didn't have more inventory, however Eric and Ryan were great to deal with. Eric and Ryan were great to deal with. More

Eric was a phenomenal sales representative to work with I would say the best! I would refer him to all of my friends and family he established that much trust over only a few interactions. When I had concern would say the best! I would refer him to all of my friends and family he established that much trust over only a few interactions. When I had concerns or questions he took ownership to find me answers and reach expedited resolutions to ensure no inconvenience to me. I felt he had my best interest in mind and communicated every step of the way! Very responsive, knowledgeable, enthusiastic about his work, patient and trustworthy! He was willing to go over all numbers and options and went above and beyond to ensure an amazing buying experience he exudes the experiences of a luxury brand. 10/10 sales experiences More

Cody G, Mason, Chris W, and Drew were all phenomenal! Excellent help from each of them! Excellent help from each of them! More