Mercedes-Benz of Easton

Doug was a very friendly sale rep that showed me what I wanted. He did his best to answer all my questions and was patient with me. He made the process as quick as possible and led me to my car that I've b wanted. He did his best to answer all my questions and was patient with me. He made the process as quick as possible and led me to my car that I've been searching for. Even after I bought the car he calls me and made sure everything was going well and if there was any other concerns, he would help with open arms. I recommend this dealership and this sales rep as the prices are the best and the service is as exceptional as well. More

i am often apprehensive about going to car dealerships because of sales pressure especially if i am the inital stage of just evaluating cars. when i met joe he understood that and was willing to be in because of sales pressure especially if i am the inital stage of just evaluating cars. when i met joe he understood that and was willing to be informative and helpful in any way. i felt comfortable with him and ended up buying a car the next day. the dealership was understanding of my needs which i am one of those people that just want to drive a nice car every few years and helped get into a 36 month lease. even after the purchase joe has followed up on numerous occasions to see to it that everything is going well and to offer his services. thank you for that and that is what is going to make you successful because you are not just a typical car salesman More

Our small business needed a new vehicle. Based on requirements given, Doug was able to determine a model. I have to admit, at first I was a bit apprehensive due to the fact that the particular model requirements given, Doug was able to determine a model. I have to admit, at first I was a bit apprehensive due to the fact that the particular model was relativly new. However, Doug "hit the nail on the head". This vehicle fits the business needs perfectly! Thanks Doug for all your help! More

Joe was professional, knowledgeable and very considerate of my time. He was able to find a great car at a great price for me while taking care of my trade-in. I have already recommended him to friends. I of my time. He was able to find a great car at a great price for me while taking care of my trade-in. I have already recommended him to friends. I had a great and relatively stress-free experience buying a car from Joe and M-B of Easton. More

Purchased a vehicle thru Doug Horner at his previous employer. I requested a vehicle and Doug found it for me thru a phone conversation. He brought the car to me and went over the all the feaures of the employer. I requested a vehicle and Doug found it for me thru a phone conversation. He brought the car to me and went over the all the feaures of the vehicle. Drove it around and the family fell in love with it. Purchased the vehicle with minimal "hassel". Faxed over my info and the paperwork was ready for me when I arrived. Signed the deal and enjoyed the total experience. More

My husband and I stopped by the dealership to have frozen bolts removed from the license plate mounting on our 2008 Mercedes sport sedan and walked through the showroom while waiting for service. We were at bolts removed from the license plate mounting on our 2008 Mercedes sport sedan and walked through the showroom while waiting for service. We were attracted to the displayed and gleaming previously owned Lexus RX350 SUV and Brandon was most helpful in providing the information we requested. He worked with our schedule and had all paperwork ready for us upon our return from other commitments. He was knowledgable about the product and thorough in his follow through. By day's end, we had traded in our second mid-sized vehicle for the SUV, a purchase we'd been contemplating but now were incentivized by price and condition of the automobile presented. We would recommend this dealership and this sales representative highly. Marian & Bill L More

Joe is a good sales representative. I personally manage over 50 associates in my business, and I can tell you that Joe is e professional and has passion for his work (two things you can't teach someone). over 50 associates in my business, and I can tell you that Joe is e professional and has passion for his work (two things you can't teach someone). He cares about the experience I had and was able to clearly articulate the features of the car as well as answer detailed questions. In selling, knowing your product is a must... Joe, clearly has in-depth knowledge about your product line. What that means to me as a consumer, is that he believes in the product and the experience at your dealership. Although we had several days of negotiation, I believe he represented your dealership in a positive and sincere way. I would recommend Joe and your products to others. Emilio Bello More

The service was outstanding and Michelle was very knowledgable about the product. She treated me as family and my car came back good as new. I had to have an oil change and a routine 30k. My car r knowledgable about the product. She treated me as family and my car came back good as new. I had to have an oil change and a routine 30k. My car runs as fantastic as the day I drove it off the lot! A+ service experience. More

My first experience with the Germain family of car dealerships began with the Cadillac branch and Kenny Quinn, who went over and beyond the normal effort to help me in my search for an all-wheel drive dealerships began with the Cadillac branch and Kenny Quinn, who went over and beyond the normal effort to help me in my search for an all-wheel drive car. After visiting a number of times and driving different Cadillacs, I decided to test drive a Mercedes, and found the "Wow" factor existed in a luxury E class. Today I am the proud owner of a beautiful E class, having Melisa Greenberg as my representative. Melisa blends intelligence, personality, integrity, determination, charisma, and coordination of management and the support staff to make for an exemplary buying experience. When I found the detailing initially was not what I hoped for, she arranged to have everything corrected immediately until it was as close to perfect as possible. If you are not aware of Autoperfect 360, consider having this done to protect your vehicle. Overall, my opinion of Mercedes Benz of Easton is excellent, and I can recommend them with the utmost confidence. More

Germain -Mercedes Service is the best -- Tim Champ is an outstanding person - always helpful and professional - he goes above and beyond anytime we need service - or even if we need Germain to pick up our outstanding person - always helpful and professional - he goes above and beyond anytime we need service - or even if we need Germain to pick up our car - Tim is the reason we stay with Germain. More