Mercedes-Benz of Easton

Our sales representative was very informative and polite. He not only explained the vehicle but also stayed after hours to help us. We would recomend Richard and Mercedes Benz of Easton to anyone looking f He not only explained the vehicle but also stayed after hours to help us. We would recomend Richard and Mercedes Benz of Easton to anyone looking for a vehicle, they are very professional and honest More

I was completely satisfied with my salesperson Doug Horner. He made my sale as smooth as he could. I was a little concerned when on both of my first two visits to the dealership, neither of the ladies Horner. He made my sale as smooth as he could. I was a little concerned when on both of my first two visits to the dealership, neither of the ladies that greeted me knew who Doug was in the dealership. I understand that he was new, but staff should know staff. Slightly unprofessional. I also was lost in the cracks while waiting to finish the paperwork on my car. Somehow, neither sales manager knew I was waiting. I am not one to anger easily but it took almost 3 hours just to receive the attention necessary for final paperwork and delivery of car. Fortunately, my boss is understanding and did not penalize me for arriving at my job over one hour late. I feel that I received a great deal on my car. I feel that my salesperson did a great job. I would buy another vehicle from this dealer. I just feel that they may want to check their processes and procedures so as to better serve their customers. That is where the money is at for any business. More

Raquel Hinkle was extremely helpful during my last few service calls. I was sick and she brought the loaner car to me and helped me with the whole process of repair and payment. She was kind, informative service calls. I was sick and she brought the loaner car to me and helped me with the whole process of repair and payment. She was kind, informative and went out of her way to help me. I go to this location for service because of her! Thanks Raquel for being a conscientious worker, committed to customer service and customer loyalty. More

Each visit to this dealership as I pondered purchasing my 2008 E350, was a pleasant visit. In fact, as I walked through the front door, the receptionist was very pleasant and her smile made me feel welcomed 2008 E350, was a pleasant visit. In fact, as I walked through the front door, the receptionist was very pleasant and her smile made me feel welcomed to the dealership. In addition,Patrick Grissam was very knowledgeable of the car and took his time going over the features fo the car and made sure I knew everything about the car before I left the dealership with my new car. This is my first luxury vehicle purchase and the service I received from this dealership was second to none. My first visit to the service department to update my vehicle to receive the Mbrace service was outstanding. This dealership is a first class dealership all together and I would recommend this dealership to anyone looking for a luxury vehicle. More

My experience with Richard and Mercedes Benz of Easton was great. I will recomend Richard and Mercedes to anyone looking for a vehicle. Richard was a pleasure to deal with and was very respectful. I wi was great. I will recomend Richard and Mercedes to anyone looking for a vehicle. Richard was a pleasure to deal with and was very respectful. I will purchase my next vehicle with Richard at Mercedes Benz of Easton More

We had the pleasure of working with Brandon Bayer at the Mercedes Dealership at Easton. Brandon was a pleasure to work with. He was very thorough in going over the car and our options. He continued to fo Mercedes Dealership at Easton. Brandon was a pleasure to work with. He was very thorough in going over the car and our options. He continued to follow up with us with phone calls even before our actual visit to the dealership. We would definitely come back to this dealership to do business again and if we did we would want to work with Brandon. More

If not for Eric I would have bought my car some where else, After an on-line inquiry I was greeted by Eric, His "Can do" attitude combined with honesty and someone who wanted to help me buy my MB gave me else, After an on-line inquiry I was greeted by Eric, His "Can do" attitude combined with honesty and someone who wanted to help me buy my MB gave me the confidence I needed.. He helped me during the pre sale process, but really shined in the post process when we had paperwork, delivery time table issues, He made the sale but never stopped making it a great customer expieience I reccomend Eric to anyone looking for a true pro who's goal is to satisfy his customer's needs. Thanks Jack Stoddard More

I would absolutely recommend buying a car - both from Germain Mercedes as well as Eric Holdorf personally. Eric was extremely professional, very honest, followed-through on what he said he'd provide and Germain Mercedes as well as Eric Holdorf personally. Eric was extremely professional, very honest, followed-through on what he said he'd provide and do, and overall provided an excellent (and very smooth) buying process for my certified pre-owned C-Class. More

Salesman was very polite and professional. He made sure we understood the buying process and made us feel very comfortable, explaining the features and pricing of the car. I'll definitely call Richard aga we understood the buying process and made us feel very comfortable, explaining the features and pricing of the car. I'll definitely call Richard again the next time I'm looking to buy a car. More

The information received from Richard, sales representative, was detailed and very informative. He was willing to work with me and gave me options which suited my needs. I would recommend Merc representative, was detailed and very informative. He was willing to work with me and gave me options which suited my needs. I would recommend Mercedes Benz of Easton. Richard was very professional and courteous. More