Mercedes-Benz of Easton

Mercedes-Benz of Easton has wonderful customer service and makes the car buying experience very low pressure. They are all super respectful and helpful. and makes the car buying experience very low pressure. They are all super respectful and helpful. More

Thank you Eric. He was courteous, attentive and helpful in the entire process. This is our first MB car and looking forward to working with him in the future. He was courteous, attentive and helpful in the entire process. This is our first MB car and looking forward to working with him in the future. More

Alysha was very kind, helpful, patient an answered every question an concern I had!!! She should definitely be promoted with extra pay!! Thankyou for taking care of me Alysha!! question an concern I had!!! She should definitely be promoted with extra pay!! Thankyou for taking care of me Alysha!! More

First time in to service our Mercedes, our advisor Alysha was friendly and informative. We will be back for our next service! was friendly and informative. We will be back for our next service! More

Excellent location. Facilities clean and well maintained. Staff knowledgeable and polite. Eric kept me well informed through the build process, shipment and arrival of t Facilities clean and well maintained. Staff knowledgeable and polite. Eric kept me well informed through the build process, shipment and arrival of the vehicle at the dealership. He was attentive to my needs and answered all questions promptly. Cody did my orientation and was very patient with all our questions. He has an excellent grasp of the various features of the car. I have reached out to both Cody and Eric him a few times since the delivery and they always promptly revert back immediately. I am very happy with the service provided and would go back again. Thank you! More

Very clean, very nice and patient staff. I enjoyed my service here. 10 out of 10 I enjoyed my service here. 10 out of 10 More

Eric Gray ordered a vehicle for me and kept me informed throughout the manufacturing, transport, and final delivery. Everything came in as ordered and I am thoroughly enjoying my one-of-a-kind Mercedes-Ben throughout the manufacturing, transport, and final delivery. Everything came in as ordered and I am thoroughly enjoying my one-of-a-kind Mercedes-Benz. When you believe in "the best or nothing" - it can only be from Mercedes-Benz of Easton. Product Specialist Cody synced up the Mercedes me Connect and went over the features like a pro. Scott had paperwork done and on the road in less than 20 minutes. Thank you MB of Easton!! More

I was greeted as soon as I walked into the showroom and met Eric Gray. He was professional and answered all my questions thoroughly. I did not feel pressure towards any particular vehicle and he listened c met Eric Gray. He was professional and answered all my questions thoroughly. I did not feel pressure towards any particular vehicle and he listened carefully when I asked questions. Overall a good experience. More

Poor service experience. We had our vehicle serviced at the dealer under a recall. After the service and returning home, we noticed scratches and damage to the hood. Prior to We had our vehicle serviced at the dealer under a recall. After the service and returning home, we noticed scratches and damage to the hood. Prior to the service, we had the hood repaired due to an accident and it was in perfect condition. The recall service involved accessing the brake booster unit under the hood, exactly where the scratches and damage occurred. When we brought this to the attention of the dealer, they notified us that they reviewed video of the vehicle service and that no damage occurred. We asked to view the video and the dealer refused. If the dealer had video evidence to absolve them, it would be reasonable for them to readily share it with us. We find it telling that they refused to do so. In addition, we requested to review the check-in list which would note any scratches or damage to the vehicle before service and the dealer also refused to share the information with us. After several weeks and repeated attempts contacting the dealer, they have become non-responsive. Would not recommend this dealer. More

Eric Gray is outstanding and so is the dealership as a whole! Great follow through as well. Highly recommend. whole! Great follow through as well. Highly recommend. More