Mercedes-Benz of Easton

Amazing!!! First time ever in Mercedes of Easton and it was an amazing experience. CJ was a pleasure to work with, he helped me out so much with finding me a new First time ever in Mercedes of Easton and it was an amazing experience. CJ was a pleasure to work with, he helped me out so much with finding me a new car and I could not thank him enough. If their was a rating for employees he gets a 5 star in my book! Thank you so much Mercedes of Easton! And CJ Sexton! More

Great Service and Deal Mike Gale sold me my first Mercedes at his former dealership, and I didnt think I could get better service. I was wrong. The staff at Germain were gr Mike Gale sold me my first Mercedes at his former dealership, and I didnt think I could get better service. I was wrong. The staff at Germain were great, and the new cafe is a nice touch. The deal was superb. I challenged Mike to hit a number I didnt think was possible, and he did it. More

Straight Forward and Very Professional Mike Gale was very competent, professional and approachable, he made it easy for me to ask any questions regarding my first Mercedes. He kept all prom Mike Gale was very competent, professional and approachable, he made it easy for me to ask any questions regarding my first Mercedes. He kept all promises he made and in the end I felt it was a win-win deal. More

My First Mercedes I really enjoyed working with Eric to buy my First Mercedes! He was great and walked through everything. He took time to explain history of the vehicl I really enjoyed working with Eric to buy my First Mercedes! He was great and walked through everything. He took time to explain history of the vehicle and special features not easily known. Eric was very knowledgeable about the vehicle. I love cars and know a lot of research, but Eric was able to give me tidbits I did not know. My experience was great especially when car buying can be so adversarial. Eric was great and I will recommend him to others I know looking for a vehicle. More

1st time experience.....Great I have purchased several cars from several large dealerships and have not had a salesman that had the attitude of Steve Bennett. He was friendly from I have purchased several cars from several large dealerships and have not had a salesman that had the attitude of Steve Bennett. He was friendly from the first words we exchanged. I had not had much experience or knowledge with Mercedes, but I knew I liked what they have been producing. After about 10 minutes of taking with Steve he started a test drive, explained what the car was about, there was no issues with the price. There was one problem with getting a second key, but he made everything correct and on point! When the time comes to upgrade my C300, I would love to deal with Steve again. Thanks for everything! More

Recommended uneeded service I recently took my Mercedes ML to. Germain. Of Easton for the repair of the wheel speed sensor which was fixed adequately but the dealer recommended I recently took my Mercedes ML to. Germain. Of Easton for the repair of the wheel speed sensor which was fixed adequately but the dealer recommended repairs that were estimated at over $5,500 including the following: 1) Replacement of my serpentine belt because it had cracks in it. It was replaced only 30,000 miles ago (Dec 2012) and didn't have any cracks. 2) replacement of left and right engine mounts. Both tested and were found to be good. 3) Replacement of all four tires that had only 20,000 miles and 6/32of tred left. This was my first time and now the last time I will take any of my vehicles to Germain. When these kinds of repairs are recommended that are not needed it comes down to a matter of trust and that is where I am at right now. I addressed these concerns to the advisor and have not heard from him. What does that tell you? I More

A great car buying experience We have bought several cars over the years, and it's usually a long dragged out process. But NOT with Mercedes Benz of Easton and CJ Sexton. It was We have bought several cars over the years, and it's usually a long dragged out process. But NOT with Mercedes Benz of Easton and CJ Sexton. It was an absolute JOY doing business with them! CJ is the best ever! He went above and beyond with everything! He is very polite, very knowledgable on all Mercedes models, very patient with our indecisiveness (which color), no pressure, very easy to talk with and ask questions, very efficient, he was very considerate of our time (he didn't make us sit in the lobby and wait forever). CJ makes you feel like a friend. I wish everyone we had to do business with was more like CJ and Mercedes Benz of Easton. It would be a much happier world. We want to say Thank You for a wonderful car, we absolutely LOVE it and Thank you for a wonderful car buying experience! We will DEFINITELY be back to buy another Mercedes from you!!!!!! Keep up the great work! More

Excellent Service! CJ Sexton was Great! He truly provided the Ultimate Car Buying Experience! CJ you're the Best!!! Thank you CJ, and thank you Mercedes Benz of Eas CJ Sexton was Great! He truly provided the Ultimate Car Buying Experience! CJ you're the Best!!! Thank you CJ, and thank you Mercedes Benz of Easton! More

The best car buying experience Car buying was an absolute pleasure here at Mercedes Benz of Easton. CJ was our salesman, super nice, explained everything to me and my wife very thor Car buying was an absolute pleasure here at Mercedes Benz of Easton. CJ was our salesman, super nice, explained everything to me and my wife very thoroughly. A very smooth and pleasant transaction. We got our first GLA 250 with more than what we wanted at the best deal possible. I would recommend this place to everyone looking to purchase a Mercedes. I wish I could give more stars. More

Raising the Bar Having bought cars at several dealerships over time, this one delivers quality service and products across every indicator: helpfulness, attention, k Having bought cars at several dealerships over time, this one delivers quality service and products across every indicator: helpfulness, attention, knowledge. Eric Gray helped our family lease a Smart car (our first Mercedes) several years ago. That experience influenced our decision to buy our Mercedes C class this month. Couldn't be happier with the vehicle and the relationship we've developed with this dealership. More