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Mercedes-Benz of Easton

Columbus, OH

4.8
629 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 629 reviews

October 12, 2016

Excellent Service! Eric did a great job finding me a car I liked and could afford. He had to have a lot of patience with me as I'm a very picky person and he came throug More

by Sgoffena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Oct 18, 2016 -

Mercedes-Benz of Easton responded

We sincerely appreciate the kind words about Eric Gray and the Finance team at Mercedes-Benz of Easton. We are so pleased to hear that they were able to help find the right vehicle for you. Please do not hesitate to let us know if you need anything in the future!

August 31, 2016

Eric Gray - Best Service Eric helped us buy our new G55 AMG. He was an absolute professional and even drove to our house to expedite the sale! We will definitely buy from th More

by Brittany / Phil Immesoete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Sep 01, 2016 -

Mercedes-Benz of Easton responded

We sincerely appreciate your kind words about Eric! Please do not hesitate to let us know if you need anything in the future! Congratulations on your new G55 AMG!

August 11, 2016

Excellent service When I first started looking around for a new car I checked a few different dealerships and met a few different salesman. Eric stood out from all of t More

by Ckirk87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Aug 15, 2016 -

Mercedes-Benz of Easton responded

We sincerely appreciate the glowing review! It sounds like Eric was able to deliver a positive experience and help find the perfect vehicle for you. Please do not hesitate to let us know if you need anything in the future! Enjoy your new ride!

July 24, 2016

"Excellent Service" I just had my car serviced at the dealership, I had purchased the vehicle at another dealership near Cleveland. Andrew Culver went above and beyond to More

by Keith Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Culver, Malachi Mustafa
Jul 25, 2016 -

Mercedes-Benz of Easton responded

Thank you so much for the glowing review for Malachi and Andrew! We are so pleased to hear that Andy was able to help fix and issue with your service contract for you. Please do not hesitate to let us know if you need anything!

July 20, 2016

Eric Gray is the best! Eric Gray was terrific! He took care of every detail and was very professional ! The whole process was seamless and easy! Oh, and the car is amazing t More

by Canter, Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jul 22, 2016 -

Mercedes-Benz of Easton responded

Thank you so much for the glowing review for Eric Gray! We are so pleased to hear that Eric was able to make your car buying experience as quick and painless as possible. Congratulations on your new GLK!

July 03, 2016

Eric Gray is the Best I recently purchased a used Mercedes E-Class from Mercedes-Benz Easton. Eric Gray worked with me through the process and was very helpful and courteou More

by JLBoyd256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jul 05, 2016 -

Mercedes-Benz of Easton responded

Thank you so much for taking the time to write us a review of your positive experience. We are so pleased to hear that your experience with Eric Gray was a positive one. Congratulations on your new E-Class! Please do not hesitate to let us know if you need anything.

June 30, 2016

Not very honest Gave us a very low price on our trade-in and was told my the Sales Manager that they would have to put $1000 in it before they could put it on the lo More

by Spark2016
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Forgot Managers Name
Jul 13, 2016 -

Mercedes-Benz of Easton responded

We are sorry to hear that our offer on your trade was not what you had hoped for. Our sales and management staff do everything in their power to provide a fair and reasonable number on appraisals. Although we couldn't make it work this time, we hope that you are happy with your purchase and hope for another opportunity to earn your business in the future.

June 14, 2016

Top class service Eric Gray made sure the car was spotless and ready for pick up. He answered any questions we had about the car and if he wasn't sure he found out. It More

by hhaschem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jun 16, 2016 -

Mercedes-Benz of Easton responded

Thank you so much for the wonderful review! We are so pleased to hear about your positive experience with Eric Gray. Please do not hesitate to let us know if you need anything. Enjoy your new ride!

June 06, 2016

Thank you Eric Gray Eric showed me what a Mercedes car salesman is about. Eric came out greeted us with a smile and walked us through the process of purchasing my new Mer More

by Jdot26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Eric Gray
Jun 09, 2016 -

Mercedes-Benz of Easton responded

Thank you for the great review! We are so happy to hear that you are pleased with the service that you received from both Eric and Chuck, and are we confident that your ownership experience will be nothing short of exceptional!! Enjoy your new ride!

May 30, 2016

Randy did an excellent job from start to finish!! Great customer service from start to finish. He was very helpful and patient during my exploration phase of the encounter with great knowledge about t More

by MB buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Scott Ragland, Randy LeGair
Jun 03, 2016 -

Mercedes-Benz of Easton responded

Thank you for sharing your thoughts regarding your recent visit to our dealership and your experience with Randy. We are pleased to know that he provided you such a quality experience. Your recommendation is greatly appreciated. Best Regards, Scott Morrison General Manager

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