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Mercedes-Benz of Easton

Columbus, OH

Overview
Reviews
Vehicles
4.9
667 Reviews
Call Dealership (614) 291-2007
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4300 Morse Crossing

Columbus, OH

43219

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Showing 667 reviews

January 03, 2025

great welcoming customer service. professional and courteous. convenient location. great clean facility. up to standards. More

by hjaradat999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
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Jan 07, 2025 -

Mercedes-Benz of Easton responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Mercedes-Benz needs. Safe travels until we meet again! Best Regards, Austin Germain General Manager

December 30, 2024

Great service and excellent crew - love the new drive in service bay - so convenient and out of the weather More

by dbeard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver, Andrew Weinberg, Spencer Stewart, Melissa Geneser
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Jan 03, 2025 -

Mercedes-Benz of Easton responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient service team and comfortable facility. We wish you pleasant travels until we may be of service to you again! Best Regards, Austin Germain General Manager

December 18, 2024

My Customer Representative Chris W is the most I could expect to stay on top of my vehicle needs and making sure service or repairs are done in timely manner. More

by gmu41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
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Dec 19, 2024 -

Mercedes-Benz of Easton responded

We're happy Chris's expertise helped you have a very positive experience at Mercedes-Benz of Easton. Thank you so much for your excellent feedback. Safe travels until we see you next time! Best Regards, Austin Germain General Manager

December 12, 2024

Employees are always friendly, helpful and happy. Very personable. Beautiful and comfortable waiting area. Excellent service. More

by jlarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Report | Print
Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Mercedes-Benz of Easton for the highest quality service. Best Regards, Austin Germain General Manager

December 12, 2024

Joe Struewing was very professional and knowledgeable. I will continue to use Germain Mercedes Easton because they are the best. More

by Janice Dalessandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
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Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thanks for letting us know how satisfied you were with Joe's assistance, Janice! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Austin Germain General Manager

December 11, 2024

Luke Danner was very professional and efficient in getting me in, set up with a loaner automobile, and out of my service appointment in a timely manner. He communicated effectively throughout the en More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Danner
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Dec 12, 2024 -

Mercedes-Benz of Easton responded

Sue, thank you for your trust in our service team! We're happy Luke provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Austin Germain General Manager

December 07, 2024

Drew Weinberg always knowledgeable and nice. It was a great experience. Everyone I talked to was very friendly. More

by tina.stocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Report | Print
Dec 10, 2024 -

Mercedes-Benz of Easton responded

Tina, thank you for your trust in our service team! We're happy Drew provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Austin Germain General Manager

December 05, 2024

Andy, service manager in van repair, was grate to work with through the entire process. More

by Gryphonnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
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Dec 06, 2024 -

Mercedes-Benz of Easton responded

Thank you for telling us the highlights of your service visit with Andy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to assisting you again. Best Regards, Austin Germain General Manager

August 20, 2024

Such a great experience with the whole team! Eric was knowledgeable and easy to work with, and helped me get exactly what I wanted. More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Cody Gestrich
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Aug 21, 2024 -

Mercedes-Benz of Easton responded

JB, Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Austin Germain General Manager

August 10, 2024

I had a great experience. The salespeople at dealership are all great and I highly recommend them. More

by Maymay375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Report | Print
Aug 12, 2024 -

Mercedes-Benz of Easton responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that Eric and our team was able to provide you with such a great car-buying experience! Best Regards, Austin Germain General Manager

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