Mercedes-Benz of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 629 reviews
Missed Service My GLE350 indicated coolant was low. I specifically asked service rep to check the coolant level. He told me they would top it off. When I left, I ask My GLE350 indicated coolant was low. I specifically asked service rep to check the coolant level. He told me they would top it off. When I left, I asked him about it. He assured me it was taken care of. I kept having the message pop up after the service. I checked it myself and coolant level was low. I had to come back to have it topped off. The message had not popped again since then. More
Friendly Service The service I received was great. I brought my car in for yearly checkup and oil change. Raquel was very friendly and helpful. I would highly recom The service I received was great. I brought my car in for yearly checkup and oil change. Raquel was very friendly and helpful. I would highly recommend your service department. More
great service always Eddie Powell really manages the service for my car in an efficient and professional way. This dealership is great to work with. During this visit I ha Eddie Powell really manages the service for my car in an efficient and professional way. This dealership is great to work with. During this visit I had my car detailed too. It looked perfect. More
For service Yes, Mercedes Benz of Easton was AWESOME 👏 When I dropped my car off, the guys were very friendly / professional. Misty did an outstanding job! The Yes, Mercedes Benz of Easton was AWESOME 👏 When I dropped my car off, the guys were very friendly / professional. Misty did an outstanding job! The mechanics Rick and Steve worked diligently to solve my car problems! I give everyone 10 STARS! Thanks for making my experience, EXCEPTIONAL!!! More
Always a Great Experience Raquel Hinkle have been my Service Agent for some years and I have had nothing but an exceptional experience dealing with this young lady, my experie Raquel Hinkle have been my Service Agent for some years and I have had nothing but an exceptional experience dealing with this young lady, my experience with the dealership as a whole has on the most part been excellent. More
Purchase all four tires The service was as high quality as Mercedes-Benz represents. I had a loaner car for the extra time it took to get the tires. The service was as high quality as Mercedes-Benz represents. I had a loaner car for the extra time it took to get the tires. More
Service Bad But Sales Manager Came Through First, there was confusion between Parts and Service about whether or not they had a tire to fix my flat. They did not. Also, they apparently do n First, there was confusion between Parts and Service about whether or not they had a tire to fix my flat. They did not. Also, they apparently do not keep loaner cars for people who have flat tires. With no spare in my car, the service department expected me to be stranded for 3 days without a car. This is my only car. I cannot be without it for 3 days. Luckily for me, Justin, from Sales, took care of me. More
Always treated with the upmost professionalism and friendlin I've leased and purchased several vehicles from the Germain family and I prefer to continue to do so. They go above and beyond when selling and servic I've leased and purchased several vehicles from the Germain family and I prefer to continue to do so. They go above and beyond when selling and servicing. More
Very supportive service department Mercedes Benz parts and service! Qualified workmanship with fair pricing. MB stands fully for their product. My service team has excellent customer a Mercedes Benz parts and service! Qualified workmanship with fair pricing. MB stands fully for their product. My service team has excellent customer and technical aupport. More
Great! Great service, reliable and thorough. Very accommodating. I forgot to book service 2 weeks in advance to receive a dealership loaned car. Raquel H Great service, reliable and thorough. Very accommodating. I forgot to book service 2 weeks in advance to receive a dealership loaned car. Raquel Hinkle kindly got a loaner car for me anyway. Truly appreciated her help. More