Mercedes-Benz of Easton
Columbus, OH
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Very Professional Nate made the experience of shopping for a car very enjoyable. He helped my father and myself look at different options that helped with his decision Nate made the experience of shopping for a car very enjoyable. He helped my father and myself look at different options that helped with his decision making on his next automobile. He is very knowledgeable, courteous, and looked into my fathers needs. A great representative for the Germain family! Thanks Nate! More
Great Experience Nate and the entire staff was friendly, helpful and knowledgeable. Made the car buying experience easy! The dealership and the amenities providd are f Nate and the entire staff was friendly, helpful and knowledgeable. Made the car buying experience easy! The dealership and the amenities providd are first class! More
First time was, Good time It was my first time at this dealership. I came in one day and back a few days later to get my car which shows that it was an overall good experience It was my first time at this dealership. I came in one day and back a few days later to get my car which shows that it was an overall good experience :) More
Sales representative kept me most informed My special or occur car was delayed due to your Mercedes factory part availability an my sales representative kept me current on the progress. When My special or occur car was delayed due to your Mercedes factory part availability an my sales representative kept me current on the progress. When the car arrived it exceeded my expectations More
Excellent experience with Nate Nate updated the information and status of my car during all the production process. And he always be patient to answer my question and be helpful whe Nate updated the information and status of my car during all the production process. And he always be patient to answer my question and be helpful when I need help! More
Pleasant experience We recently purchased our first Mercedes. We found the listing on the internet and made an inquiry. Justin answered immediately and followed up with We recently purchased our first Mercedes. We found the listing on the internet and made an inquiry. Justin answered immediately and followed up with all of the information on the car and Eric made a video of the car so we could decide whether we wanted to make the 90 mile drive to the dealership. We made the drive and were greeted immediately and treated very well. Every staff member we came in contact with was friendly and helpful. (I apologize for not remembering all of their names ) It was one of the best experiences we have ever had purchasing a vehicle. More
Outstanding Every person I have had contact with were excellent to work with. We have had Mercedes for well over 20 years and have always be treated great. Chri Every person I have had contact with were excellent to work with. We have had Mercedes for well over 20 years and have always be treated great. Chris Anders our sales rep has always done an outstanding job. He is professional, answers all of our questions, and has great follow up skills. Raquel Hinkle is the BEST service person I have ever had. She is responsive to the customer, always gets things done in a timely manner and has great follow up skills. Thanks to everyone at Germain Mercedes for such a positive customer experience. Tom. and Amy Martinelli More
Honest & Very Helpful Salesman Eric was an honest and helpful salesman, getting me exactly what I needed! He paid extra attention to my special requests of delivery as well as getti Eric was an honest and helpful salesman, getting me exactly what I needed! He paid extra attention to my special requests of delivery as well as getting the price to a place that was comfortable for me. I'm very happy with my car! Even though there is another dealership within an hour of me, I'll travel to THIS one a few hours away. I look forward to dealing with THIS Mercedes dealership in the future! More
Bought a new 2018 GLC We met with Steve Bennett our sale representative and he immediately put us in the GLC 300 for a test drive after we described what we wanted. It was We met with Steve Bennett our sale representative and he immediately put us in the GLC 300 for a test drive after we described what we wanted. It was easy from there. He located a car with what we wanted and delivered within a week. More
Great Service Nate worked with me until the end. He made sure I received the car I wanted. The delivery service and the whole process was very convenient for me. Nate worked with me until the end. He made sure I received the car I wanted. The delivery service and the whole process was very convenient for me. More