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Mercedes-Benz of Easton

Columbus, OH

4.9
665 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 665 reviews

March 11, 2025

Andrew Weinberg at German MB is always prompt with answers and follow through. I always feel comfortable when reaching out to him with questions and know he cares to investigate to provide the best an More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 11, 2025 -

Mercedes-Benz of Easton responded

KS, thank you for telling us why you like working with Andrew. Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. Thanks for always choosing M-B of Easton! Best Regards, Austin Germain General Manager

March 09, 2025

Great service and a lovely place to wait if you need too. Drew Weinberg always takes good care of me. More

by JLSTREETER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 10, 2025 -

Mercedes-Benz of Easton responded

Thank you for your positive review! We are happy to hear that Drew consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Best Regards, Austin Germain General Manager

March 05, 2025

I've had my vehicle serviced at Mercedes-Benz of Easton for a few years, and my experiences with previous service advisors had always been inconsistent. I often received conflicting repair estimates, deadl More

by User-f373ea6dab
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Mar 05, 2025 -

Mercedes-Benz of Easton responded

Thank you for sharing your experience with us Farboud. While we regret that your past visits did not always meet your expectations, we truly appreciate your loyalty over the years. We're so pleased Spencer has provided you with the level of service that truly meets your needs. Looking forward to being of service to you again. Best Regards, Austin Germain General Manager

March 03, 2025

Andy Culver is our service contact at Germain MB of Easton. He is highly professional, detail-oriented, and works with a strong sense of urgency to complete our vehicles efficiently. His excellent comm More

by kfarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
Mar 03, 2025 -

Mercedes-Benz of Easton responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Andy's expertise. We truly appreciate your continued business. Best Regards, Austin Germain General Manager

March 03, 2025

Spencer Steward was my service agent and was very professional, efficient and made my experience seamless and pleasant. More

by sabina.artrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Mar 03, 2025 -

Mercedes-Benz of Easton responded

Sabina, we're happy you enjoyed an accommodating and thorough visit with Spencer! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing M-B of Easton for the best service. Best Regards, Austin Germain General Manager

February 16, 2025

The service completion and personal respect by everyone has always made me feel valued and respected More

by toner_stork.1w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Feb 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

February 12, 2025

Drew Weinberg got my car in for service right away, and it was back in my garage within hours! Great service, friendly people and nice clean facility. The video they sent was very helpful. More

by Venus@executivetravelplanners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC GRAY, JASON JORDAN, Andrew Weinberg
Feb 12, 2025 -

Mercedes-Benz of Easton responded

Thank you for your terrific review of Drew and the M-B Easton service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time! Best Regards, Austin Germain General Manager

February 07, 2025

Andy Culver is always a pleasure to deal with. He is about as honest and helpful as a person could be. More

by lshook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
Feb 10, 2025 -

Mercedes-Benz of Easton responded

Thank you for telling us the highlights of your service visit with Andy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Austin Germain General Manager

February 06, 2025

I needed a new car unexpectedly and Drew Weinberg from service connected me with Jonathon Tolber in sales. They made sure I was taken care of and received a vehicle to my satisfaction. It was a smooth pro More

by talethamaskew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Tolber, Andrew Weinberg, Cody Gestrich
Feb 06, 2025 -

Mercedes-Benz of Easton responded

Thank you for your outstanding feedback. We're delighted Drew and Jonathan both provided exceptional service at every step. Congrats on the new ride! We wish you all the best in your travels ahead, from everyone at Mercedes-Benz of Easton. Best Regards, Austin Germain General Manager

February 06, 2025

I have worked with Joe Struewing for years now, and I can't say enough good things about him. He is extremely professional and always helpful. He answers my questions and gets me in for on time service More

by mjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Feb 06, 2025 -

Mercedes-Benz of Easton responded

We're delighted Joe has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again. Best Regards, Austin Germain General Manager

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