Mercedes-Benz of Easton | Page 13

Great Service! Called about flat tire and car was in for service that day. Spencer went above and beyond what was expected. Thank you. Daniel Called about flat tire and car was in for service that day. Spencer went above and beyond what was expected. Thank you. Daniel More

Mercedes Benz of Easton is the place to buy your Mercedes excellent service fast quality people, professionals, CW Is the best salesman he will work with. Chuck and Rob are awesome too The whole team. We got excellent service fast quality people, professionals, CW Is the best salesman he will work with. Chuck and Rob are awesome too The whole team. We got our Mercedes S class from them and we’re very pleased with everything they done . We are looking forward to keep working with them More

Had a very positive experience . Clement Williams made the transaction feel effortless and handled my every need . Highly recommended the transaction feel effortless and handled my every need . Highly recommended More

Clement Williams aka cw should be salesman of the year great job my brother thanks for everything great job my brother thanks for everything More

We had a very positive experience working with Jessie DeAngelis! She was very polite, attentive, and made our car buying experience a great one! She was very professional, and would recommend her for f DeAngelis! She was very polite, attentive, and made our car buying experience a great one! She was very professional, and would recommend her for future purchases! More

Not what I expect from a MB dealership. Basically, I had Not what I expect from a MB dealership. Basically, I had two appointments scheduled to fix my vehicle. One with mobile service and the other one wit Not what I expect from a MB dealership. Basically, I had two appointments scheduled to fix my vehicle. One with mobile service and the other one with the dealership service department. The mobile service didn’t show up and even didn’t call me on the date of the service and when I called them the next day, Melissa told me that they cannot fix the car at my house and I need to bring the car to the dealership, although it took me two weeks waiting for this mobile service. I towed the car to the dealership and I have been told that they will fix the car within two weeks. Now today is the third week and the car has not been fixed. When I called the service department, Joe told me that they are busy and my car will be last to repair because I did not have an appointment. How can that happen and I had two appointments, one with mobile service and the second one with the dealership itself. Then I spoke with Neil, the service manager and he told me that they are busy and will fix the car when they have time. Neil was very rude and didn’t care about my time and responsibilities. I tried to reach customer service or executive manager but they kept transferring my call from one extension to another till l lost contact with them. This is the way this dealership treats people. More

Having never visited this dealership before, "CW" met me at the door, introduced himself, and provided me with one of the most professional experiences when purchasing a car. His ability to answer my quest at the door, introduced himself, and provided me with one of the most professional experiences when purchasing a car. His ability to answer my questions and, if necessary, research to get the information was impressive. In addition, he positively championed all aspects of this dealership which helped to guarantee my purchase. Thanks CW. More

Marcus Miller was amazing to work with! Very friendly, courteous and knowledgeable! His dedication is unmatched! courteous and knowledgeable! His dedication is unmatched! More

My experience at Germain Mercedes was phenomenal, all thanks to our lovely sales lady Jessie DeAngelis. After booking appointment online, she reached out to us to confirm the appointment. She followed up thanks to our lovely sales lady Jessie DeAngelis. After booking appointment online, she reached out to us to confirm the appointment. She followed up politely to ensure we were coming. She offered coffee and engaged us in great conversation. I told her my birthday is coming up and I needed a specific c300. Even tho I was looking at 2018 car, she made it possible to get 2020 c300 instead , with an awesome deal that I didn’t imagine. We walked out of the Dealershinp with the biggest smile. Thank you Jessie and Germaine Mercedes. Highly recommend. More

Such an attentive and caring team..great products and service. Thank you, Jessie for all of you proactive efforts! We could t be happier with our purchase. service. Thank you, Jessie for all of you proactive efforts! We could t be happier with our purchase. More