
Mercedes-Benz of Easton
Columbus, OH
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Mercedes-Benz of Easton service center is top notch. From the moment when you are greeted by a service representative when driving into the service area until your vehicle is returned to you there will From the moment when you are greeted by a service representative when driving into the service area until your vehicle is returned to you there will be helpful updates concerning all aspects of your vehicles service. Chris Wilkoski is professional and thorough when it comes to maintaining optimal performance of Mercedes. Thank you, Chris! More
Joe Streuwing was my customer service representative and he was excellent! Very attentive to my needs regarding my issues with my new Mercedes ( which I LOVE) . He was right on with the expected time to ret he was excellent! Very attentive to my needs regarding my issues with my new Mercedes ( which I LOVE) . He was right on with the expected time to retrieve my vehicle, he kept me updated on the progress of the repair and was courteous the entire experience. Upon receipt of my vehicle, it was clean and the entire service team treated me courteously. More
I received personal attention from very knowledgeable team members. Spencer Stewart took the time to listen to my concerns and provided me with effective communication in a timely manner. Thank you for g team members. Spencer Stewart took the time to listen to my concerns and provided me with effective communication in a timely manner. Thank you for going the extra mile, and making my experience great! More
Drew was an absolute ROCKSTAR, for him to remember a conversation we almost a year ago is nothing short of amazing. The level of honesty and transparency that he displayed was incredible, Drew proving g conversation we almost a year ago is nothing short of amazing. The level of honesty and transparency that he displayed was incredible, Drew proving great customer service with integrity really gain some points rebuilding trust in the automotive industry. Drew will be the reason why I get another Mercedes. More
Great service. Joe and team have been great. Hard to purchase lease new car. The value of our current Mercedes dropped $3000 from the time we ordered and locked Joe and team have been great. Hard to purchase lease new car. The value of our current Mercedes dropped $3000 from the time we ordered and locked in our deal to the day we coded the deal, increasing our monthly payment by over $30. More
Seamless sale from our internet search to salesman (Jonathan @ Easton) and finance closing that was courteous and handled on short notice….well done (Jonathan @ Easton) and finance closing that was courteous and handled on short notice….well done More
I took my new AMG CLE 53 in for a downshift issue. Previously, I had purchased my cars from a competitor. I had no idea what I had been missing. I always felt the previous dealer was cold and with the Previously, I had purchased my cars from a competitor. I had no idea what I had been missing. I always felt the previous dealer was cold and with the exception of the salesman who I had dealt with for over 20 years, no one else at the dealership really cared. When my sales person retired I decided to move along. My purchase experience was exceptional and the service experience was excellent. I even received a video of the technician who worked on my car explaining the repair. It was easy to get an appointment and Drew Weinberg my service advisor made the process simple from dropping the car off, getting my loaner and keeping me updated on status. The dealership is consistent with the type of care a Mercedes Benz customer should receive. Mercedes Benz of Easton is a family owned business. I have to say that the dealership does the best it can to make each customer feel like family, More
The service department has always been great to us with quick communication, fast service, and a high level of professionalism. Highly recommended. quick communication, fast service, and a high level of professionalism. Highly recommended. More