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Mercedes-Benz of Easton

Columbus, OH

4.9
667 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 667 reviews

March 31, 2025

Mercedes-Benz of Easton service center is top notch. From the moment when you are greeted by a service representative when driving into the service area until your vehicle is returned to you there will More

by D. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
March 31, 2025

Joe Streuwing was my customer service representative and he was excellent! Very attentive to my needs regarding my issues with my new Mercedes ( which I LOVE) . He was right on with the expected time to ret More

by lctfoundation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
March 25, 2025

I received personal attention from very knowledgeable team members. Spencer Stewart took the time to listen to my concerns and provided me with effective communication in a timely manner. Thank you for g More

by Tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keanu, Spencer Stewart
Mar 26, 2025 -

Mercedes-Benz of Easton responded

Tish, thank you for taking a moment to share positive feedback on Spencer. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Austin Germain General Manager

March 25, 2025

Service manager Chris Wilkoski was awesome and very attentive to my requirements, and looked over my car as if it were his own… More

by Attia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Mar 26, 2025 -

Mercedes-Benz of Easton responded

Attia, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Chris provided you with all the answers you needed to make this a positive experience. We're happy to be of service! Best Regards, Austin Germain General Manager

March 21, 2025

Drew was an absolute ROCKSTAR, for him to remember a conversation we almost a year ago is nothing short of amazing. The level of honesty and transparency that he displayed was incredible, Drew proving g More

by dbebbs!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 24, 2025 -

Mercedes-Benz of Easton responded

Thank you for letting us know how pleased you were with Drew's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again! Best Regards, Austin Germain General Manager

March 20, 2025

Great service. Joe and team have been great. Hard to purchase lease new car. The value of our current Mercedes dropped $3000 from the time we ordered and locked More

by JoeM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance, Richard, Ryan Austin, Cody Gestrich
Mar 20, 2025 -

Mercedes-Benz of Easton responded

Joe, thank you for sharing your experience with us. We're pleased you have enjoyed working with Joe and our service team. We understand how frustrating it can be when market conditions impact values, and if you would like to discuss this or any other aspect of your experience, I would love to hear from you. We appreciate your feedback. Best Regards, Austin Germain General Manager austin@germainmotorco.com 614-383-4977

March 19, 2025

Best dealer in Eastern US to buy and service Sprinter vans. In the Service Dept Andy Culver is exceptionally knowledgeable and responsive More

by Melissa Fatima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
Mar 20, 2025 -

Mercedes-Benz of Easton responded

Melissa, we're delighted Andy has proven to be your ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again! Best Regards, Austin Germain General Manager

March 18, 2025

Seamless sale from our internet search to salesman (Jonathan @ Easton) and finance closing that was courteous and handled on short notice….well done More

by Morgdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your awesome review of Jonathan! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new vehicle! Best Regards, Austin Germain General Manager

March 17, 2025

I took my new AMG CLE 53 in for a downshift issue. Previously, I had purchased my cars from a competitor. I had no idea what I had been missing. I always felt the previous dealer was cold and with the More

by htask1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Drew and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

March 14, 2025

The service department has always been great to us with quick communication, fast service, and a high level of professionalism. Highly recommended. More

by Todd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you, Todd! We're pleased you had another great service experience with us, and that your advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit! Best Regards, Austin Germain General Manager

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