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Mercedes-Benz of Easton

Columbus, OH

4.8
641 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 641 reviews

January 17, 2025

Mercedes Benz of Easton is a great dealership I have taken my C300 for annual service for 3 years I am always treated with the utmost respect and very prompt service Chris Wilkoski has been my Servic More

by Kim Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Jan 20, 2025 -

Mercedes-Benz of Easton responded

Kim, we're delighted Chris has proven to be your C300's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you next time. Best Regards, Austin Germain General Manager

January 13, 2025

Wonderfully responsive and creative in problem solving - sales, service and finacung - all from afar. Thanks. More

by sblattner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Whelan and Joe Struewing, Ryan Austin
Jan 13, 2025 -

Mercedes-Benz of Easton responded

We're happy our team's expertise helped you have a very positive experience at Mercedes-Benz of Easton. Thank you so much for your excellent feedback. Please come see us again some day! Best Regards, Austin Germain General Manager

January 06, 2025

Joe Struewing in the Service Dept. has been excellent for the entire time we've owned our vehicle. Easy to work with and quick. Appreciate his great service! More

by mjharthome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
Jan 07, 2025 -

Mercedes-Benz of Easton responded

Thanks for the fantastic review of Joe! He is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose M-B of Easton for the best service! Best Regards, Austin Germain General Manager

January 04, 2025

Excellent service and friendly staff who consistently provide excellent assistance for customers during wait time. Have an excellent and comfortable waiting areas with available food and drinks for wait More

by Cchavann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Jan 07, 2025 -

Mercedes-Benz of Easton responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Mercedes-Benz of Easton your first choice for service! Best Regards, Austin Germain General Manager

January 03, 2025

great welcoming customer service. professional and courteous. convenient location. great clean facility. up to standards. More

by hjaradat999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Jan 07, 2025 -

Mercedes-Benz of Easton responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Mercedes-Benz needs. Safe travels until we meet again! Best Regards, Austin Germain General Manager

December 30, 2024

Great service and excellent crew - love the new drive in service bay - so convenient and out of the weather More

by dbeard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver, Andrew Weinberg, Spencer Stewart, Melissa Geneser
Jan 03, 2025 -

Mercedes-Benz of Easton responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient service team and comfortable facility. We wish you pleasant travels until we may be of service to you again! Best Regards, Austin Germain General Manager

December 18, 2024

My Customer Representative Chris W is the most I could expect to stay on top of my vehicle needs and making sure service or repairs are done in timely manner. More

by gmu41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Dec 19, 2024 -

Mercedes-Benz of Easton responded

We're happy Chris's expertise helped you have a very positive experience at Mercedes-Benz of Easton. Thank you so much for your excellent feedback. Safe travels until we see you next time! Best Regards, Austin Germain General Manager

December 12, 2024

Employees are always friendly, helpful and happy. Very personable. Beautiful and comfortable waiting area. Excellent service. More

by jlarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Mercedes-Benz of Easton for the highest quality service. Best Regards, Austin Germain General Manager

December 12, 2024

Joe Struewing was very professional and knowledgeable. I will continue to use Germain Mercedes Easton because they are the best. More

by Janice Dalessandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thanks for letting us know how satisfied you were with Joe's assistance, Janice! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Austin Germain General Manager

December 11, 2024

Luke Danner was very professional and efficient in getting me in, set up with a loaner automobile, and out of my service appointment in a timely manner. He communicated effectively throughout the en More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Danner
Dec 12, 2024 -

Mercedes-Benz of Easton responded

Sue, thank you for your trust in our service team! We're happy Luke provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Austin Germain General Manager

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