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Mercedes-Benz of Easton

Columbus, OH

4.8
635 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 635 reviews

December 18, 2024

My Customer Representative Chris W is the most I could expect to stay on top of my vehicle needs and making sure service or repairs are done in timely manner. More

by gmu41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Dec 19, 2024 -

Mercedes-Benz of Easton responded

We're happy Chris's expertise helped you have a very positive experience at Mercedes-Benz of Easton. Thank you so much for your excellent feedback. Safe travels until we see you next time! Best Regards, Austin Germain General Manager

December 12, 2024

Employees are always friendly, helpful and happy. Very personable. Beautiful and comfortable waiting area. Excellent service. More

by jlarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Mercedes-Benz of Easton for the highest quality service. Best Regards, Austin Germain General Manager

December 12, 2024

Joe Struewing was very professional and knowledgeable. I will continue to use Germain Mercedes Easton because they are the best. More

by Janice Dalessandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Struewing
Dec 13, 2024 -

Mercedes-Benz of Easton responded

Thanks for letting us know how satisfied you were with Joe's assistance, Janice! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Austin Germain General Manager

December 11, 2024

Luke Danner was very professional and efficient in getting me in, set up with a loaner automobile, and out of my service appointment in a timely manner. He communicated effectively throughout the en More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Danner
Dec 12, 2024 -

Mercedes-Benz of Easton responded

Sue, thank you for your trust in our service team! We're happy Luke provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Austin Germain General Manager

December 07, 2024

Drew Weinberg always knowledgeable and nice. It was a great experience. Everyone I talked to was very friendly. More

by tina.stocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Dec 10, 2024 -

Mercedes-Benz of Easton responded

Tina, thank you for your trust in our service team! We're happy Drew provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Austin Germain General Manager

December 05, 2024

Andy, service manager in van repair, was grate to work with through the entire process. More

by Gryphonnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
Dec 06, 2024 -

Mercedes-Benz of Easton responded

Thank you for telling us the highlights of your service visit with Andy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to assisting you again. Best Regards, Austin Germain General Manager

August 20, 2024

Such a great experience with the whole team! Eric was knowledgeable and easy to work with, and helped me get exactly what I wanted. More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Cody Gestrich
Aug 21, 2024 -

Mercedes-Benz of Easton responded

JB, Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Austin Germain General Manager

August 10, 2024

I had a great experience. The salespeople at dealership are all great and I highly recommend them. More

by Maymay375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Aug 12, 2024 -

Mercedes-Benz of Easton responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that Eric and our team was able to provide you with such a great car-buying experience! Best Regards, Austin Germain General Manager

August 09, 2024

I had the pleasure of working with Eric G and he was great! He was very knowledgeable and professional. Everyone I interacted with was helpful and had great energy. I would definitely go back for my nex More

by Ep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin
Aug 09, 2024 -

Mercedes-Benz of Easton responded

Eric and our team focus on delivering quality sales experiences to all our guests and we are happy to know that their helpfulness and energy shined through during your visit. Congratulations on the purchase of your pre-owned car, we know you will enjoy the ownership of your new Mercedes-Benz. Best Regards, Austin Germain General Manager

July 11, 2024

Eric Gray is terrific! We live out of state, and were interested in a used EV that Mercedes-Benz of Easton had on their lot. My husband spoke with Eric, and within minute More

by JenT in the D
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jul 11, 2024 -

Mercedes-Benz of Easton responded

Thank you for allowing us the opportunity to earn your business and for sharing Eric's dedication to customer satisfaction. Although this vehicle wasn't the right choice for you, Eric and our team are here to assist with anything further that might pique your interest. Best Regards, Austin Germain General Manager

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