Mercedes-Benz of Dublin

Because of an extremely unpleasant customer service experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and I made a call to Crown Eurocars. My sales consultant was Mr. Konstantine Chumak. I shared my previous experience with him and he assured me that I would be properly taken care of at Crown. The service I received was nothing short of “FANTASTIC!” Mr. Chumak did everything possible to assist me in choosing the perfect vehicle. I wanted a Mercedes Benz M-Class 350. Mr. Chumak found the “PERFECT” vehicle for me. I can not accurately convey how well I was treated my Konstantine. I did not experience the pressure tactics I previously encountered at “another” dealership and most of all Mr. Chumak made sure that understood each level of the purchasing process. My M-CLASS was cleaned and detailed on the day I took possession of it, however I was most impressed with the fact that Konstantine took the time to demonstrate and explain the outstanding features of my new M-Class. I am extremely pleased with my car buying experience. I highly recommend Crown Eurocars and Konstantine. Thank you Crown and more importantly thank you Konstantine because it was largely due to your professionalism, kindness and patience which made this the BEST car buying experience I have ever had. I will continue to recommend Crown to my family and friends. YOU ALL ARE THE BEST! MH More

Richard was very helpful when my husband and I came in to see him. He helped us find a car that I liked and could afford. He was very friendly. We had looked other places and we found Richard and Crown to see him. He helped us find a car that I liked and could afford. He was very friendly. We had looked other places and we found Richard and Crown to be the most efficient and affordable for our budget. More

We highly recommend Crown Mercedes and our salesman, Stephen Revard for their high level of professionalism and customer service. We have purchased many different makes and models over the years and hav Stephen Revard for their high level of professionalism and customer service. We have purchased many different makes and models over the years and have found the experience enjoyable each time. The service department is outstanding and very customer oriented. We always recommend Crown to our friends. More

I just took delivery of my new E series convertible, and I am thrilled! Steven Revard was absolutely wonderful helping me each step of the way in my decision process. He is knowledgeable, patient, and doe I am thrilled! Steven Revard was absolutely wonderful helping me each step of the way in my decision process. He is knowledgeable, patient, and does a very good job of helping a person settle into a new car comfortably. I drove away extremely happy with my new car but most especially, with a good feeling for your dealership because of Steven Revard. I would definitely recommend him to friends. Thank you for having people like Steven in your organization. More

Richard was of excellent help for this shopping experience. He did not try to push anything on me and I felt like I was guided yet, in control. This man has great integrity and is very capable and experience. He did not try to push anything on me and I felt like I was guided yet, in control. This man has great integrity and is very capable and worthy to "wear more hats" in the Crown organization. I say this because he proved to be a great guide and many,many more shoppers will be very pleased with Richard's service. So it would be unfair to future buyers to totally remove him from the sales floor but I think Crown(which already has great ratings) may do slightly better with this guy in management somewhere near the shopper. His attitude is totally awesome and was focused on getting the right fit for my needs instead of the typical "let's make a deal" scenario. I highly recommend that anyone shopping for Mercedes go to Crown Eurocars of Dublin and ask for Richard. You will not be disappointed! More

This is my fourth car with Mike Gale and this dealership. With each purchase, and every maintenance check, I have always received premium service. I find them to be always prepared and helpful. They also With each purchase, and every maintenance check, I have always received premium service. I find them to be always prepared and helpful. They also do an absolutely fantastic job of informing me of events and specials and stay in contact long after the purchase is made. This is the reason I continue to come back time and time again. More

Everyone at dealer were freindly and helpful wild me and my wife looking to purchase a used or new car, specially Michael Gale (sale person).He always come out when he see us there if he's not busy.Michael my wife looking to purchase a used or new car, specially Michael Gale (sale person).He always come out when he see us there if he's not busy.Michael also explains all the detial and answers all the questions that we asked. We stop to see him everytimes we have our car wash. More

A classic out-of-state car buying experience. Mr. Tom Sands has been very attentive from the 1st early AM phone contact. Exemplifies a committed & trustworthy persona by sharing accurate information an Sands has been very attentive from the 1st early AM phone contact. Exemplifies a committed & trustworthy persona by sharing accurate information and specifics. Certainly has passion in his career - notably communicated "off" hours, in response to simple questions & clarifications. More

My experience with Dustin and the entire Crown dealership has been phenomenal. Without a doubt, the experience exceeds any dealership I've come in contact with in the Columbus area. I eill not hesitate to has been phenomenal. Without a doubt, the experience exceeds any dealership I've come in contact with in the Columbus area. I eill not hesitate to recommend Dustin and the dealership to others I know. Thank you! More

I have purchased my last four cars from Richard Norman, and he always takes great care of me. Everyone I came into contact with at the dealership was friendly and made me feel welcome. Their waiting area and he always takes great care of me. Everyone I came into contact with at the dealership was friendly and made me feel welcome. Their waiting areas and showroom were clean, and there was a nice lounge area with a televsion and soft drinks. More