Mercedes-Benz of Dublin

After having a bad experience with rust on my S500, I was quite skeptical about buying another MB. I spoke with several folks at the dealership and everyone was willing to assist. Andrew Ruck spent the aft quite skeptical about buying another MB. I spoke with several folks at the dealership and everyone was willing to assist. Andrew Ruck spent the afternoon with me detailing me on the improvements that were made to the newer cars, as well as understanding my needs for a new vehicle. I settled on a 2009 E320 with Bluetec. The car has been great, not only did it have every feature that I wanted, but the ride is great (much more S-class like than previous E classes that I have owned)and I routinely get 38 mpg on the highway. With traveling back and forth to Cleveland, I must tell you that I have been pleasantly surprised. The entire buying process was simple and easy. Andrew did a great job and I would certainly suggest looking him up when you visit Crown MB. More

I have rated Michael Gale a solid “5” only because that was the highest number available. Mike has worked with me on multiple purchases, and has taken care of two of my children’s new and pre-owned automob was the highest number available. Mike has worked with me on multiple purchases, and has taken care of two of my children’s new and pre-owned automobile purchases as well. Mike goes way beyond expectations, taking time to understand and anticipate your needs, and then delivering exactly the right vehicle for your individual requirements. On my most recent new car purchase, Mike was so in tune with what my daughter wanted that he had the vehicle and paperwork queued up and ready for us to come in to sign and drive home. On my previous new car purchase, Mike and I exchanged text messages (on his day off) to finalize the purchase. Mike chose to work at Crown Mercedes because their treatment of customers parallels his own high standards. Highly recommend. More

My daughter and I went to Crown Mercedes to decide which type of mercedes I wanted. My husband stayed behind as he would rather have his teeth pulled then join us. Andrew Ruck and Crown Mercedes were referr type of mercedes I wanted. My husband stayed behind as he would rather have his teeth pulled then join us. Andrew Ruck and Crown Mercedes were referred to me by my auto mechanic who had serviced my older Mercedes and I trusted his judgement. Andrew, was extremely professional and very attentive to my needs in the mercedes I wanted to purchase.I was not ready to buy but he would call me and give me an update of new arrivals. After I had made a decision, my husband joined us at Crown and met Andrew. He commented, had he met Andrew earlier he would have purchased a car much sooner. Andy, a business owner, was impressed with Andrew because he was down to earth, passionate about his work and trustworthy. We had a wonderful experience because Andrew, Tom and Craig went to great lengths to make it just that! We look forward to future car purchases with Crown. More

I recently had the pleasure of visiting your dealership and purchasing my vehicle from Tony Ramirez. What an awesome experience it was dealing with Tony and Tom Sands!! These gentlemen are truly assets to and purchasing my vehicle from Tony Ramirez. What an awesome experience it was dealing with Tony and Tom Sands!! These gentlemen are truly assets to your business and I would not hesitate to recommend Crown to anyone. More

Crown Mercedes, specifically Mike Gale provided the best possible shopping & sales experience I could have imagined. Absolutely amazing service! I would definitely recommend Crown Mercedes & Mike Gale to possible shopping & sales experience I could have imagined. Absolutely amazing service! I would definitely recommend Crown Mercedes & Mike Gale to anyone shopping for a new or used luxury vehicle. More

Extremely easy process. Mike took time to help me with purchase. There was attention to detail and respect and consideration for my time. It was the easiest car buying experience I had ever had. On accoun purchase. There was attention to detail and respect and consideration for my time. It was the easiest car buying experience I had ever had. On account of this experience, I think my next car will also be a mercedes and I will return to Crown. More

Mike was nothing short of phenomenal through the entire sales process and even after the sale. He went above and beyond to get my monthly payment where I needed it, without sacrificing a single option. I s sales process and even after the sale. He went above and beyond to get my monthly payment where I needed it, without sacrificing a single option. I swear he was just as excited about the car and all its features as I was! After the purchase, I was unable to figure out the programmable garage door feature. Called Mike and he came to my home after work that night and did it himself. He makes house calls...are you kidding me? Like I said, phenomenal. More

I have been so disappointed with the service here. I have waited 25 minutes or more just to have my car taken in for service by the person who made the appointment while the three other service reps are sitt waited 25 minutes or more just to have my car taken in for service by the person who made the appointment while the three other service reps are sitting there with no one. They are stingy with loaner cars and the reps need some classes on customer service. The loaner cars they do have are the smallest and cheapest Mercedes makes. I love my Mercedes, but I will be buying a Lexus SUV again because you just CAN'T beat the service... At least this is true in the Columbus area. More

I had the pleasure of woking with Michael Gale on the purchase of my first Mercedes. Along with being extremely knowledgable on every model, Michael never made me feel pressured thoughout the entire buyi purchase of my first Mercedes. Along with being extremely knowledgable on every model, Michael never made me feel pressured thoughout the entire buying experience. I feel that I got a great deal on a great car and would highly recommend Michael and the Crown Eurocars of Dublin dealership to any potential buyers. More

I had a lease that ran through October 2011. I received a letter from Easton Mercedes about a special they were running to turn in lease vehicles early. I had a difficult time getting anyone at the Easton a letter from Easton Mercedes about a special they were running to turn in lease vehicles early. I had a difficult time getting anyone at the Easton Mercedes to return my calls. I needed to know the date the lease expired, the payoff amount, and more about the solicitation piece I had received. I was told that my initial sales person Tom Sands had gone to the Dublin Mercedes. I was assigned a gentleman by the name of Brandon. I called several times and left messages for him. Apparently he was on vacation at first. And when he did call me back he couldn't answer my questions and directed me to US Bank because that was where my financing was set up through. I contacted the Dublin Mercedes and spoke to a sales rep named Michael Gale. I really feel he went above and beyond. He was able to work it out where I could return my lease at his dealership despite me setting up the lease through another dealership. He was able to obtain all the financing information I had questions about. He went over new lease options and showed me both new and used vehicles to purchase. I'm so excited about the new car I purchased and really appreciate all of Mike's hard work. More