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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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262 Reviews of Mercedes-Benz of Des Moines - Service Center
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February 08, 2024
Service was awesome as usual. Was able to get a loaner to help with my work schedule. Everything went smoothly Was able to get a loaner to help with my work schedule. Everything went smoothly More
by Doreen.blunck
February 07, 2024
Service department makes it easy to make an appointment and did my service quickly. They also added a service without complaint. and did my service quickly. They also added a service without complaint. More
by jpinter1978
Employees Worked With
February 02, 2024
The service personnel are the best. They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on They are thoughtful, knowledgeable and always helpful. My service advisor takes the time to hear my concerns, explain the options and advise me on what is best. When I call with questions, Nathan Karr calls me back with answers. I appreciate working with staff who care. More
by Chibyere
January 28, 2024
Mercedes service is the best. Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were Outstanding. I can’t say enough about the service. My 2023 GLC would not start. They sent a loaner car to me and picked up my car to fix. We were in the middle of a blizzard with horribly cold weather. I needed a car to get to work at the hospital. After my car was fixed which did not take more than a day, my car was thoroughly cleaned. It looked brand new again! I almost didn’t want to drive it. It looked so awesome! More
by Doreen.blunck
January 26, 2024
They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly I didn’t have a appointment and they didn’t mind and took care of it quickly More
by mgraham
January 25, 2024
As usual Nathan took great care of me any my vehicle. The best or nothing is the motto. The best or nothing is the motto. More
by bones1615
January 24, 2024
Top notch service and care provided by all employees. White glove service and would recommend 10/10 White glove service and would recommend 10/10 More
by PJT
Employees Worked With
January 24, 2024
Good service and good team. It's nice to work with Bred, Thank you very much. It's nice to work with Bred, Thank you very much. More
by Nico
Employees Worked With
January 22, 2024
Nasty cold day and service bay was full and Nathan worked me in to change windshield wiper blades. Thanks me in to change windshield wiper blades. Thanks More
by Dick Cone
Employees Worked With
January 21, 2024
Nathan is very knowledgeable about my car and gives solid advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to w advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to wait if Nathan is busy when I arrive. I highly recommend this dealership’s service department and Nathan specifically. More
by 2011 E350 4MATIC
Employees Worked With
