Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
280 Reviews of Mercedes-Benz of Des Moines - Service Center
Sort by
October 02, 2024
Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the road the next morning More
by leavittb
Employees Worked With
Other Employees :
Cass Cup, service manager and Adam, the service tech who worked on my vehicle and stayed late to finish the job
September 28, 2024
Very helpful and followed thru with us. Right on time and the service was as expected. Good job Right on time and the service was as expected. Good job More
by Rldonnelly46
September 25, 2024
The service department and mechanics are very helpful with any needs that I have with my Mercedes. with any needs that I have with my Mercedes. More
by john57.thompson
September 23, 2024
Personable representative , informed of problem, cost and time it would take , no pressure on minor items and done in a timely manner. time it would take , no pressure on minor items and done in a timely manner. More
by garylu914
Employees Worked With
September 15, 2024
This is a fantastic dealership. Their sales and service teams are great representatives of the Mercedes brand. Their sales and service teams are great representatives of the Mercedes brand. More
by ChiSox79
September 13, 2024
Really great service at a great price. My loaner was fantastic and I felt well cared for. Thank you! My loaner was fantastic and I felt well cared for. Thank you! More
by richard.webb
Employees Worked With
September 11, 2024
Very pleasant to deal with and knowledgeable. Hand dried car which was nice. Wish I could have had a loaner. Hand dried car which was nice. Wish I could have had a loaner. More
by Jamball1983
Employees Worked With
September 10, 2024
Mercedes Benz of Des Moines has performed great service during the seven years we have owned our Mercedes . during the seven years we have owned our Mercedes . More
by leoherrick
August 28, 2024
Great service always. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. More
by Bill
August 27, 2024
Excellent service professional, Ben has helped us each time we’ve needed something. Couldn’t be happier. time we’ve needed something. Couldn’t be happier. More
by dmrl135
Employees Worked With
