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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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262 Reviews of Mercedes-Benz of Des Moines - Service Center
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June 15, 2024
All went well until I got home. My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours t My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours to get this fixed. More
by boswachter53
Employees Worked With
June 13, 2024
I’ve been taking my Mercedes station wagon here since I bought it in 2011. Nathan is great! bought it in 2011. Nathan is great! More
by di3ve
Employees Worked With
June 09, 2024
I actually had a very good experience dealing with the men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant and nice to deal with and efficient with their work, thank you. More
by lonporter
Employees Worked With
Other Employees :
Brad who gave me a ride to hotel, quite the gentleman
June 05, 2024
Fast service. Quality work. I have them do service on my SLK350 and GLC300. Happy with the service department. Would highly recommend. Quality work. I have them do service on my SLK350 and GLC300. Happy with the service department. Would highly recommend. More
by Kkjohnson807
Employees Worked With
May 30, 2024
Great service. Anthony (GM) and Ben (Service) were immense help. Communication was fantastic and easy. Anthony (GM) and Ben (Service) were immense help. Communication was fantastic and easy. More
by Anchit S
Employees Worked With
May 28, 2024
Service department is great. They work together well and communicate effectively. Make customers feel welcomed. They work together well and communicate effectively. Make customers feel welcomed. More
by Paul Juffer
May 23, 2024
Friendly, courteous and informative service representative. Kept me informed. Timely service. I felt my Mercedes was in good hands. representative. Kept me informed. Timely service. I felt my Mercedes was in good hands. More
by braisch123
Employees Worked With
May 20, 2024
Every person did a super good job on the car . The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruis The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruise Control More
by Ramirezzaida
Employees Worked With
Other Employees :
I don’t know the person who gave us ride to the store
May 17, 2024
I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! Benz Sprinter. It was awesome! More
by crispinbaseka
May 14, 2024
Fabulous customer service. We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under warranty! The issue was resolved and it was under warranty. Best experience in our travels with MB Des Moines! More
by Catherines2
Employees Worked With
