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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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280 Reviews of Mercedes-Benz of Des Moines - Service Center
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October 22, 2024
I always appreciate the personalized service I receive from Nathan. Quick, efficient, knowledgeable and a true pleasure to work with. from Nathan. Quick, efficient, knowledgeable and a true pleasure to work with. More
by Mark171562
Employees Worked With
October 21, 2024
Respectful, kind, willing to listen and work with my constrains. I was able to ger the mostconveniemt car for my means and needs. constrains. I was able to ger the mostconveniemt car for my means and needs. More
by srcianzio
October 20, 2024
I find the service rep to be very knowledgeable and helpful . I always ask for him! helpful . I always ask for him! More
by Cahiatt1
Employees Worked With
October 16, 2024
Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More
by Mel Gomez
Employees Worked With
October 13, 2024
I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expecting to stay all day but was on the road by 9:30am, which was remarkable. the service manager was courteous and was gracious, knowing that I had many miles to travel. Best service center ever!!!!!!! More
by considine.timothy
October 11, 2024
Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More
by Mike
Employees Worked With
October 08, 2024
Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! Mercedes Service Advisor on the planet! More
by S johnson
Employees Worked With
October 05, 2024
Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you drive anything else! Everyone knows us when we call or come in Thank you More
by Kitso
Employees Worked With
October 03, 2024
Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. Definitely recommend! Awesome environment as well. Go to Mercedes benz. More
by Paul20292
October 03, 2024
Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly though.Thanks for getting me back on the road. More
by Charlie
Employees Worked With
