Mercedes-Benz of Des Moines - Service Center

Great service on an oil change Chad was super helpful and personally went out of his way to make my experience a really good one. I am thankful for his help. Chad was super helpful and personally went out of his way to make my experience a really good one. I am thankful for his help. More

Top Notch Friendly and professional. Thorough servicing and competitive pricing too. They communicate throughout the service to keep you apprised of service d Friendly and professional. Thorough servicing and competitive pricing too. They communicate throughout the service to keep you apprised of service details. Spent extra time with me researching tires and lending sound advice. More

Fantastic The customer service experience was fantastic. Always made to feel that my business was appreciated and important. The maintenance of my car was eve The customer service experience was fantastic. Always made to feel that my business was appreciated and important. The maintenance of my car was everything I could have hoped for. More

Excellent From the moment I made the phone call explaining I had an issue with my vehicle I was made to feel like my problem was very important. I was told I co From the moment I made the phone call explaining I had an issue with my vehicle I was made to feel like my problem was very important. I was told I could bring the car in immediately and have it serviced to determine the problem. While my vehicle was being fixed I was shuttled to and from work which was extremely helpful. I was called as soon as the problem was identified and given options on how I wanted to fix it. At the end of the day my car was fixed, and I was on my way home. More

Prompt excellant service Chad Peterson did everything I asked and more. Service was quick. Mr. Peterson caused additional service i asked for to be dealt with at the appoint Chad Peterson did everything I asked and more. Service was quick. Mr. Peterson caused additional service i asked for to be dealt with at the appointment. Very Helpful. More

Of mice and Maintence Great people, service and quality of service. They go the extra mile to make sure your car is repaired, even when there were problems you were not aw Great people, service and quality of service. They go the extra mile to make sure your car is repaired, even when there were problems you were not aware of. Upon removing our engine covering even though it was not part of the maintenance we required and found that mice had chewed the insulation off some of the wires. We were called, the problem explained, and the problem was fixed. Thanks to DSM-MB Roger Hansen More

Quick and Helpful They didn't have the parts to fix it but found some where my co-worker was able to pick them up and drive them out and got my van fixed. They were ver They didn't have the parts to fix it but found some where my co-worker was able to pick them up and drive them out and got my van fixed. They were very helpful. More

Car repair after accident The damage to the vehicle was severe as the result of an accident. Work was thorough and professional. Car returned in excellent condition. Staff h The damage to the vehicle was severe as the result of an accident. Work was thorough and professional. Car returned in excellent condition. Staff helpful and kept me up-to-date on progress. Understandably, work took more than two weeks due to the complexity of the repairs. There is one small additional repair still needed - not surprising given the scope of the job. More

Service Class act indeed Service was prompt and well taken cared of I was updated on the progress Excellent in every way I am a very satisfied customer Class act indeed Service was prompt and well taken cared of I was updated on the progress Excellent in every way I am a very satisfied customer More

Gold Detail/Cargo Hatch AWESOME detail, and thanks for getting my cargo hatch back in tip top shape. The hatch was a bit pricey but worth in long run AWESOME detail, and thanks for getting my cargo hatch back in tip top shape. The hatch was a bit pricey but worth in long run More