Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
262 Reviews of Mercedes-Benz of Des Moines - Service Center
Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More
Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickly to avoid the rain. More
Excellent service support Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly recommend them. More
Service A ML350 We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previous We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previously . More
Wonderful Detailing After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cle After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cleaned. The vehicle was ready and waiting at its promised time. I will definitely use their services in the future. More
Have seen some positive change in the last six months! I was not totally satisfied last year but last six months I've seen some changes happening which I think are positive! Hopefully the positive show con I was not totally satisfied last year but last six months I've seen some changes happening which I think are positive! Hopefully the positive show continues. I'm still looking for a coupon for detailing my car as committed by your service personnel. Brian your service advisor did say he will take care of that! More
in the shop towed to shop after breaking down, so far they say I need new engine. without further investigation. handicap vehicle for my son, not happy yet towed to shop after breaking down, so far they say I need new engine. without further investigation. handicap vehicle for my son, not happy yet More
recall and alignment i had a recall and my car was shaking a lot, i thought it might be because of the tires and needed alignment. the service advisor said that an alignm i had a recall and my car was shaking a lot, i thought it might be because of the tires and needed alignment. the service advisor said that an alignment wouldn't fix the reason my car was shaking. the tech looked at all my tires and found one to be damaged and that was the issue. saved me a couple hundred dollars. i was pleased by the honesty. More
Drop-in service. Just dropped by on a Saturday morning to have a headlight replaced and the team there were able to get us in and out in less than 20 minutes without h Just dropped by on a Saturday morning to have a headlight replaced and the team there were able to get us in and out in less than 20 minutes without having to make an appointment for another day. Thanks for the service. More
Fantastic Great work and accomodation, from start to finish. I was very pleased with the professionalism, knowledge, the way my vehicle was handled. Will come a Great work and accomodation, from start to finish. I was very pleased with the professionalism, knowledge, the way my vehicle was handled. Will come again. More