Mercedes-Benz of Des Moines - Service Center

Extended warrenty Bought 2008 lexus from Mercedes Benz of Des moines and also purchased extended warranty from them. Big mistake. Have a problem that needs a computer Bought 2008 lexus from Mercedes Benz of Des moines and also purchased extended warranty from them. Big mistake. Have a problem that needs a computer scan. It has to be done by a Lexus dealer which happens to be across the street. I call Mercedes and they say take to Lexus dealer. I make appointment for next day. They read my ex warranty and call warranty company that tells them if it's within 40 miles Mercedes has to take to Lexus dealer. I take it to Mercedes and they say that's not so. They offer to make another appointment for the next day but after wasting a half day already I say no. Everybody at both dealerships were polite but the bottom line is my car still needs serviced. I'm glad I can still drive it. NEVER buy extended warranty. It's kinda like - I've got your money and you're on the back burner. Come back when you're looking to buy. More

Serviced wife's car Been dealing with EUROPEAN Motors for many years and they have never let me down. Good people. Good service will recommend these fine folks to everyon Been dealing with EUROPEAN Motors for many years and they have never let me down. Good people. Good service will recommend these fine folks to everyone More

Gave e a loaner car. Very pleasant experience. My car was washed, received a Mercedes as a loaner. Phil was helpful and knowledgeable in service. Car was ready right on time as well. My car was washed, received a Mercedes as a loaner. Phil was helpful and knowledgeable in service. Car was ready right on time as well. More

Moore GLA-250 My wife and I have driven Mercedes for many years, all coming from Mercedes-Benz of Des Moines. We've always been able to count on quality and consist My wife and I have driven Mercedes for many years, all coming from Mercedes-Benz of Des Moines. We've always been able to count on quality and consistency, both in sales and service. More

Dependable Friendly service Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had a problem with the service performed and the employees are helpful and friendly and efficient. They gave me a beautiful brand new Benz to use while my car was being serviced! More

Seamless Experience Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when I was to get shuttled back to the dealership to pick up my car was impressive and dare I say fun! I really enjoyed the interaction with my Service Rep and the Shuttle driver. More

RV Service Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Cle Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Clean and comfortable waiting area and professional team members! More

Superb! Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and pr Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and promptly had all our questions about them answered. More

ILife oil change I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent s I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent service. More

Great service. Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! More