Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
262 Reviews

262 Reviews of Mercedes-Benz of Des Moines - Service Center

Sort by
June 11, 2023

I have used this dealership for sales and service for around 15 years and they have never disappointed me More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Mercedes-Benz of Des Moines responded

Hey Chad! Thank you for the five-star rating. Come visit us again soon.

June 02, 2023

Always a quick turn around. Call if any issues found. Have never had to return because problem not fixed. More

by snellenjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines. We appreciate your support. Come visit us again soon!

May 28, 2023

Nathan was extremely helpful! He is an amazing employee, he helps make everything so smooth and easy. I really appreciate all his help! More

by Faithgbarjolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines. We will be sure to pass along your kind words to Nathan!

May 27, 2023

Excellent service. On time delivery for the service my car needed. My car was also cleaned very well More

by thbluewillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz of Des Moines. Come visit us again soon!

May 23, 2023

Called for appointment said bring it in n leave it would try n work it in 6 days later got a call car finished n ready to go More

by anonymous6w86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for allowing the Mercedes-Benz of Des Moines team assist you. We appreciate your support. We look forward to seeing you again down the road.

May 23, 2023

The team at Mercedes Benz of Des Moines is always the best to work with. They consistently finish ahead of the quoted time and their waiting room is stocked with everything you need to make your wait enj More

by Carriemue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gudenkauf, Robin Mcquerry
Report | Print
May 24, 2023 -

Mercedes-Benz of Des Moines responded

Hello there, thank you for the positive review. We truly appreciate your support. Should you need anything else moving forward, please let us know. Have a great day!

May 21, 2023

Great service. Brad is an asset to your service group. Always responsive to my calls and service needs More

by Pjmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
May 22, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for the positive review. We are thrilled to see that Brad provided excellent support. Should you ever need anything, please do not hesitate to reach out to the Mercedes-Benz of Des Moines team.

May 19, 2023

Nathan is always excellent! I will always bring my car to the Mercedes dealership if I can work with him. More

by tgjoraas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for the positive review! We appreciate your support of our dealership. We will be sure to pass along your kind words to Nathan. Come visit us again soon!

May 18, 2023

Brad is always considerate, professional, and conscious of my time. I appreciate all he does. More

by Smitbam55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
May 19, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines. We will be sure to pass along your kind words to Brad. Have a wonderful rest of your day.

May 16, 2023

Ben gives us superior service. We are treated with respect and communication is timely and comprehensive More

by Mchansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We will be sure to pass along your kind remarks to Ben. Should you ever need anything else, please let us know. Have a great day!

1
...
17
18
19
...
27