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Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
262 Reviews

262 Reviews of Mercedes-Benz of Des Moines - Service Center

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June 28, 2023

Kind professional service. Very efficient and will go the extra mile to make sure you are taken care of. More

by Ryanweston66
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Des Moines responded

Ryan, thank you for choosing Mercedes-Benz Sprinter of Des Moines. Should you need anything else, please let us know.

June 27, 2023

Had a great experience with this car service and had no issues with the dealership More

by Alissazugay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for the positive review. It was a pleasure assisting you. Come visit the Mercedes-Benz of Des Moines team again soon.

June 23, 2023

Very professional & work was done as requested. Everything was perfect. Very clean shop & efficient operation. I’ll be back. More

by Rdbever301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Des Moines responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that your experience went so well at Mercedes-Benz Sprinter of Des Moines and we look forward to seeing you again soon.

June 20, 2023

Very good dealer rep! 1,2,3,4,5,6,,7,8,9,10.12 More

by Oshagen2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Mercedes-Benz of Des Moines responded

Hello! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. Come visit our team again soon!

June 17, 2023

Service level was excellent. Brad went above and beyond to make sure all was completed timely. More

by Rita.k.hilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines! We will pass along your kind words to Brad and the team.

June 17, 2023

They listened to what we were saying that needed service and then performed the needed testing and repairs in a fast and professional manner! Great service. More

by Cyhawk50310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for stopping by Mercedes-Benz of Des Moines! Come visit us again soon!

June 16, 2023

Brad my service rep is always courteous and friendly. No question is to silly also Nathan is the same way I love coming to your dealership. More

by Mixoffive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Des Moines responded

Thanks for the positive recommendation! We will be sure to pass along your kind remarks to Brad and the Mercedes-Benz of Des Moines team.

June 15, 2023

Appointments are easy to make. Service department took the car in promptly at the scheduled time. Service was performed in a timely manner and I left a happy fellow. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for servicing your vehicle at Mercedes-Benz Sprinter of Des Moines. Come visit us again soon!

June 13, 2023

Nathan the service advisor is very good at juggling things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and More

by Kveenstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emir Abidovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Leone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Natthanial Devick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Firestine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. It was a pleasure assisting you and your vehicle. We will be sure to pass along your kind words to Nathan. Come visit us again soon.

June 12, 2023

Excellent service from here, kept me informed of what was wrong and possible solution. My Sprinter Van runs better than when I bought it used. More

by DAN_WILSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for trusting the Mercedes-Benz Sprinter of Des Moines team with your vehicle, Dan. It was a pleasure assisting you. Come visit us again soon.

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