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Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
262 Reviews

262 Reviews of Mercedes-Benz of Des Moines - Service Center

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July 12, 2023

Appreciate the communication, quick responsiveness and delivery of my car back on time! Ben is terrific to work with! More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Mercedes-Benz of Des Moines responded

Hello Cindy! Thank you for the positive recommendation. We will be sure to pass along your kind words to Ben!

July 11, 2023

Wonderful customer service. Brad is always easy to work with along with others. Thank you More

by Mjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We will be sure to pass along your kind words to Brad.

July 09, 2023

Great service. Loaner car is appreciated. Serviceman , Brad, is always great to work with. Thanks More

by Mjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Mjking responded

Thank you

July 08, 2023

Brad my service representative kept me informed at all times.He took very good care of me and I would recommend using him as your service representative. More

by Pjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for the positive recommendation! We will be sure to pass along your kind remarks to Brad.

July 06, 2023

I always come here for my car maintenance and I never get disappointed we’ll done guy customer service is awesome More

by Carlosjd85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for the positive review. The Mercedes-Benz of Des Moines team appreciates your support.

July 06, 2023

Service was phenomenal. I blew a tire out coming up my driveway. Called Mercedes and they had car towed to service within an hour. Also dropped off a loaner car to my home. More

by Doreen.blunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines, Doreen! We are thrilled to see that you enjoyed your service visit. Stop by and see us anytime!

July 04, 2023

Amazing customer service by Brad and his team yesterday. Needed taken back to work after dropping my car off for an oil change and was picked back up to go get my car. Great customer service by all! More

by rileyscroggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines for your recent service. We appreciate your support and will be sure to pass along your kind words to Brad and the team. Come visit us again soon!

July 02, 2023

Wonderful people. If it weren’t for the service department I wouldn’t be at this Mercedes dealership More

by Westwindsfarmsllc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Westwindsfarmsllc responded

Look above

July 02, 2023

Brad is a great service adviser, services were delivered as expected. Appreciated he having a loaner. More

by brentt116
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We will be sure to pass along your kind words to Brad. Should you need anything else, please let us know.

July 01, 2023

Quick clean well done fair price no problem I am really running out of words More

by Brian
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mercedes-Benz of Des Moines responded

Hi Brian! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. Stop by and see us again soon.

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