Mercedes-Benz of Des Moines - Service Center

I have been a customer for over 16 years at this location and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. and although some personnel has changed overall the dealership service department has been top-notch. Thank you very much. More

My service representative was very friendly and listened to my concerns and questions. He took notes and made sure to address all my issues. Everyone I came into contact with was extremely helpful and prof to my concerns and questions. He took notes and made sure to address all my issues. Everyone I came into contact with was extremely helpful and professional. The general manager of the dealership made me feel like an important customer. I was given a loaner vehicle for the day so I could get to work. The dealership kept my vehicle for an entire day to make sure everything was done. I appreciate their professionalism. More

Brad worked me in without an appointment and got my problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. problem resolved with a minimum of waiting time. Saved me having to return. Also, nice car wash. More

Thought they were very nice, courteous and liked the text system that kept me informed. system that kept me informed. More

They were very quick and efficient and explained things very well. Salesman had told me I had a feature on my car and I thought it wasn’t working but they told me that I did not have that feature very well. Salesman had told me I had a feature on my car and I thought it wasn’t working but they told me that I did not have that feature More

Always friendly and helpful when we have been on the road with issues. Fast to respond to our service needs and always accommodating our service schedule. We are very thankful to have Mercedes of Des Moines with issues. Fast to respond to our service needs and always accommodating our service schedule. We are very thankful to have Mercedes of Des Moines as a valued partner of Landjet Omaha and Landjet Des Moines. More

Mercedes Benz of Des Moines goes above and beyond when it comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. More

Very professional they did a great job of reviewing my previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. More

They are professional and provide a great service. The general manager, Salesman and service advisor haven awesome to me. The general manager, Salesman and service advisor haven awesome to me. More