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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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262 Reviews of Mercedes-Benz of Des Moines - Service Center
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November 10, 2023
This MB dealership never disappoints. The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shap The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shape. More
by Palugi
Employees Worked With
November 04, 2023
Wonderful customer service waiting area with great amenities and excellent Wi-Fi. Service representative was very helpful. amenities and excellent Wi-Fi. Service representative was very helpful. More
by smorri2378
Employees Worked With
November 04, 2023
The service was great and so were the service personnel. I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than that, I should put a couple dollars of gas back in the car. In that my car was there due to a recall, it’s probably not the best customer friendly approach to focus on loaner car gas. Remember, my time and gas in my car were consumed for a recall as well. More
by Jim
Employees Worked With
November 02, 2023
Nathan Karr service advisor was excellent and very thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. More
by Paulie
Employees Worked With
October 25, 2023
Brad Ashby in the service center is consistently excellent handling the regular vehicle checkups and any emergency repairs that may arise. Most recently, he was able to have a tire leak repaired whi excellent handling the regular vehicle checkups and any emergency repairs that may arise. Most recently, he was able to have a tire leak repaired while I waited. I appreciate his attention to the details when I bring my car in for any service. More
by John
Employees Worked With
October 24, 2023
I have a long relationship (several decades) with MB Des Moines. Service has been excellent. Moines. Service has been excellent. More
by peaceleeh
October 22, 2023
Our service was prompt, professional, and complete. They took care of our concerns and kept us updated during service. They took care of our concerns and kept us updated during service. More
by connievies
Employees Worked With
October 20, 2023
I highly recommend this dealership for service. Brad is always so helpful and pleasant to work with. Brad is always so helpful and pleasant to work with. More
by nancims64
Employees Worked With
October 16, 2023
They are very easy to work with, was able to book a day and time that worked best for me. and time that worked best for me. More
by winkfour2
Employees Worked With
October 16, 2023
Brad is a wealth of knowledge and tells you the facts. He also communicates continuously without fail. He also communicates continuously without fail. More
by bk
