Mercedes-Benz of Des Moines - Service Center

I was recommended to change the battery of my car when i took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes br took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes brand trickle charger, trickle charger also not helped. Finally after 3rd visit battery was replaced under warranty. Had to show picture of the issue. Service is always very good and honest. More

The service manager and mechanic are terrific. I am pleased with the management as well. I am pleased with the management as well. More

Brad help address and solve the problem all while my family just welcomed a new baby girl to this world. Got the car ready for her to take her home. family just welcomed a new baby girl to this world. Got the car ready for her to take her home. More

Brad is quick & efficient and knows his info. Accommodated to my school/work schedule for picking up my vehicle. Accommodated to my school/work schedule for picking up my vehicle. More

Great customer service and great service on vehicle. Alway does a great job and very clean Alway does a great job and very clean More

Mercedes of Des Moines has provided high quality annual service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very ple service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very pleased with our experience with the dealership and would not hesitate to recommend it to friends and family. More

Poor response time to phone call. Reception to service dept..no answer twice. Called 3X Reception to service dept..no answer twice. Called 3X More

Ben was ready right on time for my appointment. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. More

The Mercedes service dept is always friendly and thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. It’s always very clean inside, too. More

Had a breakdown on my Sprinter near Des Moines and had it fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. More