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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
470 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 470 reviews

February 09, 2025

My son and were shopping for his first car. We found this one on line. Our sales person was very accommodating and knowledgeable about the vehicle we were looking at. They made a fair deal and More

by mikescoyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Henson
Feb 10, 2025 -

Mercedes-Benz of Des Moines responded

We are so pleased to hear that you and your son were able to find the perfect vehicle here at Mercedes-Benz of Des Moines! Our team will be pleased to hear your amazing feedback and to learn of your accommodating and knowledgeable purchase experience. Thank you for taking the time to share with us and enjoy your new car!

February 04, 2025

Very efficienttly run dealership. Got me in and out for my oil change. Will be back! More

by Esmir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mercedes-Benz of Des Moines responded

Thank you, Esmir, for sharing your great experience with the team here at Mercedes-Benz of Des Moines! We are pleased to know that your oil change was efficient and everything went smoothly. We appreciate your business and look forward to your next visit!

February 02, 2025

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

January 24, 2025

I always receive great service and Nathan Karr always provides top notch service. Thank you. More

by R.boyer1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing how you always receive great service with our team here at Mercedes-Benz of Des Moines! We are happy to hear that Nathan continuously provides you with top notch service and we hope to see you again for any future needs!

January 18, 2025

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce More

by Ksbettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

January 17, 2025

Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people! More

by tyshemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mercedes-Benz of Des Moines responded

We're happy to hear that Nathan, Larry, and Chris provided excellent service at Mercedes-Benz of Des Moines! Thank you for recognizing their efforts. We appreciate your support and hope to work with you again!

January 16, 2025

Excellent service all around. Would recommend an MB and this dealership to anyone and everyone. More

by bjriley15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mercedes-Benz of Des Moines responded

Thank you so much for the amazing five-star review! We are so glad to hear that you had a great service experience with us here at Mercedes-Benz of Des Moines. Your recommendations mean so much to us and we look forward to working with you again in the future!

January 15, 2025

The dealership has always taken good care of my car and keeps me in the loop. More

by Mary Halling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Mercedes-Benz of Des Moines responded

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

December 25, 2024

Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him More

by Dr Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Nathan provided you with such exceptional service at Mercedes-Benz of Des Moines. Thank you for your loyalty and kind words. Come again soon!

December 22, 2024

From rhe beginning Ruggero was an incredible support since I’m in Houston and he explained me everything in the way I needed to know how was the 30 years old car condtion. Asnwered all my questions and More

by Fernando Adrianza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruggero Garrard and Miguel Ramirez
Dec 23, 2024 -

Mercedes-Benz of Des Moines responded

Hello Fernando! We're delighted to hear that Ruggero and Miguel provided such exceptional support during your experience with Mercedes-Benz of Des Moines. It's great to know they were able to assist you so thoroughly from afar! Thank you for sharing this feedback. Come again soon!

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