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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
441 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 441 reviews

November 18, 2024

This is the second new Mercedes. I’ve purchased from the Steelers ship. Both types have been excellent.. More

by arlon1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarik
Nov 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thank you for choosing Mercedes-Benz of Des Moines again! We're delighted to hear that both purchases have met your expectations. Enjoy the ride, and we look forward to serving you in the future!

November 17, 2024

Really Really i appreciate you and your service keep up and I inform other customers More

by fitsumzn83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great and informed service experience at Mercedes-Benz of Des Moines. We hope to see you again soon!

November 13, 2024

Brahim is an excellent salesperson and Kristian is an excellent finance manager. They helped us get the car we want with a deal we like More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian Ramirez
Nov 13, 2024 -

Mercedes-Benz of Des Moines responded

Hello Tom! It's fantastic to hear that Brahim and Kristian provided you with such excellent service at Mercedes-Benz of Des Moines. Enjoy your new car and come again soon!

November 11, 2024

Quick and trusted service. Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! More

by tassyjo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're glad to hear that our quick and trusted service, along with the comfortable waiting area, met your expectations. We appreciate your support and look forward to serving you again in the future!

November 03, 2024

Charles the salesperson and Christian the finance manager were both fantastic! Easy Peasy deal with the car purchase!! We would highly recommend this Benz dealership! More

by robbinwheatley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Tornell
Nov 04, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thank you for recommending Mercedes-Benz of Des Moines! We're delighted to hear that Charles and Christian made your car purchase easy. Enjoy your new ride and come again soon!

October 29, 2024

Excellent service from start to finish! I appreciate how they keep you informed on each phase of your repair! More

by Art R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you appreciated the excellent service and communication throughout your repair at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us. Come again soon!

October 22, 2024

I always appreciate the personalized service I receive from Nathan. Quick, efficient, knowledgeable and a true pleasure to work with. More

by Mark171562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mercedes-Benz of Des Moines responded

Hi Mark, it's wonderful to hear that Nathan provided you with such excellent service during your visit here at Mercedes-Benz of Des Moines. Thank you for sharing your experience, and we look forward to serving you again!

October 21, 2024

Respectful, kind, willing to listen and work with my constrains. I was able to ger the mostconveniemt car for my means and needs. More

by srcianzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're happy to hear that our team was respectful and accommodating in helping you find the perfect car. Let us know if we can help with anything in the future. Until then, enjoy your new ride!

October 20, 2024

I find the service rep to be very knowledgeable and helpful . I always ask for him! More

by Cahiatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mercedes-Benz of Des Moines responded

Thank you, for the wonderful 5-star review! It's great to hear that you always receive knowledgeable and helpful service at Mercedes-Benz of Des Moines. Having a service rep you can trust and rely on makes all the difference!

October 16, 2024

Brad was courteous, friendly and efficient . He answered my calls and I did not hate any cash on me otherwise I would have tipped him . More

by Mel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Mercedes-Benz of Des Moines responded

Hello Mel! We're delighted to hear that Brad provided you with courteous and efficient service at Mercedes-Benz of Des Moines. Your feedback is greatly appreciated and we hope to see you again soon!

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