Mercedes-Benz of Denver - Service Center

Everything was fine but it often seems like the hours billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. More

Excellent service in both the Sales and Service areas. Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Gr Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Great experience with the Sales Department. More

I was in to have the windows tinted on my E350. The service personnel were courteous, professional and timely. The service department got the work done on time as promised. service personnel were courteous, professional and timely. The service department got the work done on time as promised. More

It seems better service than before. They improved a lot. I had a good experience with service. The price is pretty good with a coupon. I had a good experience with service. The price is pretty good with a coupon. More

Megan has been taking care of my maintenance needs for over a decade, regardless of which dealership employs her. I'm loyal to a fault, and in this case, I'm loyalty lies with Megan. I'm happy to do bus over a decade, regardless of which dealership employs her. I'm loyal to a fault, and in this case, I'm loyalty lies with Megan. I'm happy to do business wherever she works. That said, I get outstanding service not only from her, but from the entire staff at Murray. Certainly I am not their biggest customer, but from the quality of the service provided, nobody would ever be able to tell. More

Professional service from scheduling to delivery. I will drive 25 miles further than the Westminster dealer to get service on my '11 GL & E 550's. This was my first service experience and it was GREAT. I drive 25 miles further than the Westminster dealer to get service on my '11 GL & E 550's. This was my first service experience and it was GREAT. I was impressed with the accommodations made and how well the entire process was explained. Please give recognition to the person that serviced this order. More

The only problem we had was with the service department as we had to take the car back as the problem was not fixed the 1st time. Ben helped us both times and talked with the service department on our beha as we had to take the car back as the problem was not fixed the 1st time. Ben helped us both times and talked with the service department on our behalf. More

The few times I placed an appointment to have the D The few times I placed an appointment to have the D service done, there weather was not very good and I could not take the chance on a hail storm and The few times I placed an appointment to have the D service done, there weather was not very good and I could not take the chance on a hail storm and damage the my car. So with an open window and med week, Jeremy was still able to work me in and to insure that I had a loaner for the day. It never hurts to ask any at Murray's for any type of help, no matter who you are that whole team wants to help you and to me that is what makes a good company with people like Jeremy and so many others. More

Megan Allen and the techs handled the service on my 1991 MB 500 SL smoothly and efficently. Her communication, research and follow through have been great. I'll be back. MB 500 SL smoothly and efficently. Her communication, research and follow through have been great. I'll be back. More

We were overwhelmingly pleased with Amos' knowledge as well as his sincere desire to educate us on our new car. He was incredibly personable, accommodating, and patient. Not only is he a priceless asset well as his sincere desire to educate us on our new car. He was incredibly personable, accommodating, and patient. Not only is he a priceless asset to Murray Motors, but he deserves a position in Management. His quality of customer service was above and beyond our expectations. We now look forward to contacting him directly with all of our future questions, needs, and concerns. We appreciate personal relationships and we will rely on his for years to come. More