Mercedes-Benz of Delray - Service Center

my service advisor was great and the general manager was kind but everything in between was madness. My car was kept for longer than expected without given a longer and to top things off they literally stol kind but everything in between was madness. My car was kept for longer than expected without given a longer and to top things off they literally stole my $300 cologne from my armrest compartment. I was to go purchase another one and they’ll reimburse, like what about gas and my time? spent an extra 2hrs trying to handle this matter which delayed my day for another couple unfortunate events that i won’t get into. At the end Bob Baldwin came out his meeting to make sure i was reimbursed. More

It was a routine service that went well . Jonathan Vargas always professional did and an excellent job. Jonathan Vargas always professional did and an excellent job. More

Excellent job done by every person who involved only regret no replacement vehicle available for me due to shortage of rental and quick appointment but I managed 🕉🙏🏽 regret no replacement vehicle available for me due to shortage of rental and quick appointment but I managed 🕉🙏🏽 More

The service I have received was superb. My service representative Evon is phenomenal! Extremely courteous and professional. My service representative Evon is phenomenal! Extremely courteous and professional. More

I brought my car in for the once a year service and was given a loaner for the days that were required. The entire process was handled very efficiently. Special praise for the service manager, Stacey Gre given a loaner for the days that were required. The entire process was handled very efficiently. Special praise for the service manager, Stacey Grell, who arranged everything. The tires I needed took a couple of days to arrive and she kept me informed about how much time was needed. I was very pleased with the service and the very clean condition of the car when I retrieved. Sincere thanks. More

Service representative Shawn Parton was outstanding, answering each of my questions and keeping me aware of he status of my vehicle. He also offered me a few suggestions after hearing my concerns. answering each of my questions and keeping me aware of he status of my vehicle. He also offered me a few suggestions after hearing my concerns. More

Evon is our Mercedes Benz Customer Relations Support person. He is always thorough and upfront with our service itinerary. Evon goes above and beyond the call of duty for our service needs. person. He is always thorough and upfront with our service itinerary. Evon goes above and beyond the call of duty for our service needs. More

Good service and great follow up and communication. Car is super clean when given back. Car is super clean when given back. More

Every time we have the car serviced all of our settings are changed. Yesterday the service was to replace 1 tire. During the tire replacement the air temperature was reduced to 60 degrees, the adjustments are changed. Yesterday the service was to replace 1 tire. During the tire replacement the air temperature was reduced to 60 degrees, the adjustments for the air fans were switched, the radio station was changed, the seat position was adjusted. All of this to change a tire! More

Very expensive. Managed to resolve my problem for a lot less elsewhere. They did waive the diagnosis charge which was just under the cost to fix a simple leak elsew Managed to resolve my problem for a lot less elsewhere. They did waive the diagnosis charge which was just under the cost to fix a simple leak elsewhere. More