Mercedes-Benz of Daytona Beach - Service Center

Christopher Dallhoff was very polite, thorough in his explanations, and family-oriented. He was staightforward but very personable at the same time. This has not been the first time we interacted with hi explanations, and family-oriented. He was staightforward but very personable at the same time. This has not been the first time we interacted with him. He has always been that way!!! The service on the car was done in a timely fashion also, which we greatly appreciated, and we would highly recommend your dealership and use your dealership in the future. More

My wife Carol and I were very pleased with the re painted hood of our 2011 E350 convertable and the caring efforts of the employees listed in the survey, hood of our 2011 E350 convertable and the caring efforts of the employees listed in the survey, More

What a top notch dealer! Christopher was terrific! Clear, concise and complete! This place is model on how it should be done! MERRY CHRISTMAS! I recommend them in heartbeat! concise and complete! This place is model on how it should be done! MERRY CHRISTMAS! I recommend them in heartbeat! More

A few years ago Pat Buckley worked hard to earn my business and my trust. He has a warm and kind demeaner and he is generous with those things that make your service experience extremely pleasant. H business and my trust. He has a warm and kind demeaner and he is generous with those things that make your service experience extremely pleasant. He is extremely knowledgable and always gives the best value based service. I live in St Augustine, I will never again patronize any other (closer) mercedes dealership for service of my ML350 or for future purchases. This dealership is top notch and it is people like Pat Buckley that will keep me loyal as long as life will let me. Bravo! More

Thanks to Service Advisor Tim Aldridge my experience at your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyo your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyone touches it. Tim was very courteous, and helpful to me about things that I did not know about my car, such as it has a deflatable tire in the trunk with pump, and how the two batteries operate the car. More

I was on vacation in Daytona for a few days, the car I needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and the needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and they sent a tow truck times two. got me to the dealer to be informed that the rental company needed to give permission to order a key for the car (all my luggage was locked in the trunk with the keys.) Now here I am not sure where I am at a car dealer and not sure how I was gonna get back to my hotel. Not sure how long I was going to be stuck in florida, we were heading home on that Wednesday it Is Monday. The staff said they would work with me (now I am thinking of the expense of key that I will never need again. But bear said to wait a few minutes to see what he could do. He was able to get the car trunk open. Tim made my day by not charging me for any service again this was only a rental and they did not have to go out of their way to help. I recieved many phone calls to check on me after the service. My husband and I rented the car to test it to see if we would like it and we did, after all the help we received when we are ready to but a new care which is soon I plan on flying back to Daytona and by the car from this dealer More

First time to the dealership - couldn't have had better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. More

Mike is very friendly and helpful and got someone to help program my new phone to work with the blue tooth in the car. I do not remember his name but he was very patient and got every thing working. Love you program my new phone to work with the blue tooth in the car. I do not remember his name but he was very patient and got every thing working. Love your new facitity with drinks and snacks while you wait. More

The delivery of the loaner car & pick-up of ours was on time. The 30,000 service and warranty service was preformed as promised and the price charged was well with in the quoted estimate. pmvl - Hamm on time. The 30,000 service and warranty service was preformed as promised and the price charged was well with in the quoted estimate. pmvl - Hammock, Fl More

YOUR SERVICE MANAGER WAS EXTREMELY COURTEOUS AND PROFESSIONAL, AS WELL AS YOUR SERVICE ADVISOR. VERY PROFESSIONAL AND WORK WAS DONE RIGHT THIS TIME. I WAS VERY PLEASED. PROFESSIONAL, AS WELL AS YOUR SERVICE ADVISOR. VERY PROFESSIONAL AND WORK WAS DONE RIGHT THIS TIME. I WAS VERY PLEASED. More