Mercedes-Benz of Daytona Beach - Service Center

Service for Jane's 2011 GL 450 Mercedes Michael Iafanti is ALWAYS there for me (helps me understand what issue we have with our 2011 GL 450) and he deals with our extended warranty company t Michael Iafanti is ALWAYS there for me (helps me understand what issue we have with our 2011 GL 450) and he deals with our extended warranty company that sometime can be an issue. I hope you continue to keep Michael because he is more that a Service Advisor he is a trusted FRIEND!! As I have stated before trust must be earned and Michael Infanti has more that achieved my TRUST! With all the issues we have had with our 2011 GL 450 (we purchased over 4 years ago ) we will be looking to purchase another vehicle around the end of 2018 because our extended warranty expires . We would NOT be purchasing another Mercedes because of the quality issues we have had with our current 2011 GL 450 ( we have owned eight Mercedes starting in 1997) if it were not for Michael!!!! We know Michael will be there for us if needed! Thanks Michael for all your help and support. More

Excellent Great relationship with Joe Drewes and Dan Barber. Feel very comfortable with dealership always sure of a reliable assessment of any issues with car. Great relationship with Joe Drewes and Dan Barber. Feel very comfortable with dealership always sure of a reliable assessment of any issues with car. Professional people to deal with. More

Routine Service Love this dealership. My adviser is great, he recommends the now and future allowing me to budget for the more costly repairs. The vehicle is old bu Love this dealership. My adviser is great, he recommends the now and future allowing me to budget for the more costly repairs. The vehicle is old but still runs like a champ. Pat Buckley hasn't been an employee for a couple years, he used to be my adviser. Joe Drewes is not in sales he is my adviser...just sayin More

Great service Michael was friendly and helpful. I bought a a 2015 SLK from a Mercedes dealership out of town and they didn’t detail it, so I brought it in to my loc Michael was friendly and helpful. I bought a a 2015 SLK from a Mercedes dealership out of town and they didn’t detail it, so I brought it in to my local dealership for the detail. While taking my car Michael noticed a vibration that wasn’t right and scheduled me for the service right away. I didn’t even know there was anything wrong until it was fixed, what a difference! Very happy with my experience. More

Great Service Experience Gabby did a great job of setting up not only my recall service appointment but he also helped me with setting up service for my rim warranty appointme Gabby did a great job of setting up not only my recall service appointment but he also helped me with setting up service for my rim warranty appointment. He was there when my tire pressure warning light came on . Nothing is too trivial for the service department to check out promptly and courteously. More

First Class Dealership and Service Department! We had an emergency engine problem with our Mercedes Sprinter RV. Dan, the service manager was fantastic! The minute we pulled in, he had the vehicle We had an emergency engine problem with our Mercedes Sprinter RV. Dan, the service manager was fantastic! The minute we pulled in, he had the vehicle checked with a Sprinter mechanic who diagnosed the problem. They ordered the parts for overnight delivery and immediately solved the problem the very next day. Their fees were fair and we could not be happier with the dealership. It is our pleasure to recommend them without hesitation. Gabe was our service advisor; he was polite and professional and ensured that the work was done quickly and properly. Dale was the sprinter mechanic. Dale is extremely knowledgeable and genuinely seemed to care about getting us back on the road as quickly as possible. More

I drive the 70 miles for maintenance Although we've moved 70 miles north, I still choose to have our car serviced down in Daytona. I trust Joe, my Service Advisor, and the dealership whe Although we've moved 70 miles north, I still choose to have our car serviced down in Daytona. I trust Joe, my Service Advisor, and the dealership where we bought our car. They are incredibly customer friendly, the building is absolutely beautiful and the General Manager is a stand-up guy. They always want you to be happy.. More

Recall Merty Shallop was welcoming and efficient. He represents the dealership very well. Repair time was minimal and I was on my way with a complimentary Merty Shallop was welcoming and efficient. He represents the dealership very well. Repair time was minimal and I was on my way with a complimentary car wash. Dealership is very clean. More

Excellent service as always! Thank you for always delivering excellent service from your service department. Especially Bear Fulcher, Gabriel Davila and Dan Barber for always trea Thank you for always delivering excellent service from your service department. Especially Bear Fulcher, Gabriel Davila and Dan Barber for always treating me extra special when I come in. It’s akways a pleasure to see them! They are the reason I drive a Mercedes, because I know I can always count on them. Thank you so much! More

great caring people to work with Always feel comfortable to be able to walk in any time to the service dept. expecially Joe & Dan and ask any question. I can always be assured they ar Always feel comfortable to be able to walk in any time to the service dept. expecially Joe & Dan and ask any question. I can always be assured they are here to help. More