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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
889 Reviews

889 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 01, 2025

We had a great experience. Merry was very helpful and knowledgeable. He kept us updated on progress and timing. He also came out to our vehicle to review what had been replaced More

by frankstock.stock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
Jan 03, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

Service was great but a part with less than 38,000 failed. Never would I have thought I would be charged for its repair. More

by BARBARA913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

December 28, 2024

Always professional service with friendly skilled staff Facilities are top notch and appreciated the beautiful clean Mercedes loaner More

by Johngag1951chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meter service advisor
Jan 01, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 28, 2024

Mike was very professional. Your dealership handled my problem very quickly. They corrected the problem quickly as well. They treated me very well. More

by Nfinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Calder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 28, 2024

Always a pleasure dealing with David Joseph. Quick, efficient and very knowledgeable about all aspects of the business. More

by EVIE0913RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
Jan 01, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 28, 2024

Friendly, competent staff. Fast, quality service including video with audio. Clean, comfortable lounge with tv. More

by jgoodrich5399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

The best salesman in TL Keys and Joe Drewes is the best in the service department! More

by Mary McDermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello Mary, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

December 22, 2024

They do a good job and the staff is very friendly. Try to hurry things up when you wait More

by sharonsainburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

Problem unidentified. Disappointing Mercedes flaw. Dealership handled situation well patient and courteous. Hope to have problems resolved with new software updates when a More

by garthmcdnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 675-4677.

December 20, 2024

I had an appointment for a rattling in my engine. When i brought it in it wasnt making said sound so i was told to come back some other day. I did and made an appointment to get it checked out and ch More

by misasonora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thanks for reaching out to us. Here at Mercedes-Benz of Daytona Beach we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

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